Devante W. Email & Phone Number

Spend time in a company-owned vehicle, safely driving and transporting lab specimens, amputated limbs, medical records, pharmaceuticals, x-rays, hospital supplies, interoffice mail and related materials.Load and unload company vehicle with appropriate equipment.Operates a hand-held scanning device to track items throughout the transportation cycle.Observes.

• Accurately and promptly processes all mail and distribution services items with highest level of customer service.
  
• Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
  
• Verifies and keeps records of incoming and outgoing shipments and prepares items for shipment.
  
• Tracks courier and accountable items. (FedEx, UPS, Certified Mail, etc.)
  
• Properly package, mark, label and process of all Non-Hazardous and Hazardous materials by using courier specific software. (FedEx, UPS, DHL, etc.)
  
• Researches and routes unidentified and generic mail.
  

I handled all calls/contacts according to company training and standards. Identified customer needs and respond accordingly. Effectively broke down information and identified opportunities to gain client agreement, trust and take ownership of every client experience. Utilized good judgment and understanding of company policy to effectively make decisions.

My responsibility as a freight team associate was to mainly pack out freight on the sales floor, however sometimes it included transporting freight from receiving and help break down freight onto pallets. I constantly lifted, bended, stooped, climbed and lifted up to 75 pounds daily.

 Greeted customers
 Resolved customer issues
 Responded to inquiries and issues promptly.
 Operated the cash register
 Assisted with stocking inventory