Devan Walker Email & Phone Number

Sunnyvale, Ca, Us

Sunnyvale, California, United States

-Sell running shoes and athletic recovery equipment-Provide access to gait and arch analysis-Help athletes and nonathletes alike find equipment that can help them feel their best-Overall provide a positive customer experience through enthusiastic service

Fremont, Ca

• Responsible for reviewing social media posts, comments, images, and videos to ensure they adhere to the community standards and policies• Work closely with internal teams to escalate reported issues and provide feedback for improvements in content and platform policies• Continual education with the latest trends and potential areas of concern with content reviewing

Mountain View, Ca

• Responsible for reviewing social media posts, comments, images, and videos to ensure they adhere to the community standards and policies• Identify trends and insights of reviewed content• Escalated violations of media content to policy creators• Provide feedback on review processes and workflows

East Palo Alto, California

• Actively approach customers to assist and provide excellent customer service by advising best solutions for their homes to increase sales• Maximizing sales and profitability by ensuring my area of responsibility is clean, fully stocked, in working condition, and correctly priced.

Campbell, California

• Test different audio and video qualities for a variety of conferencing systems.

Santa Clara, California

● Managed reprocessing of orders and performed quality control of orders● Maintained spreadsheets for reprocessed orders to track return rate and turnaround time● Created new and improved existing production processes● Troubleshoot DSLR cameras to ensure proper lighting and settings for reprocessing orders● Collaborated with internal departments to ensure customer excellence was met

Santa Clara, California

● Managed and investigated orders that fell outside normal processing timelines ensuring zero lost orders● Co-created an order status matrix identifying and tracking orders to aid in monitoring and prioritization● Served as a production liaison between Customer Service and the Operations team.

Santa Clara, California

● Examined and reviewed product orders to ensure product met customer satisfaction● Handled specialized videographer orders by tracking failures and maintaining files● Trained and mentored junior staff on the Quality Assurance team● Provided back up support to various internal departments

Santa Clara, California

• Pre-processing of film and post-editing of customer orders• Assisted in shipping department

Agricultural Business, Marketing

Activities and Societies: SAM (Society of the Advancement of Management), Cal Poly Wheelmen (Collegiate Cycling Club)

College Preparatory, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Track and Cross Country