- Strategize, develop, and implement content for blogs, web pages, and social media platforms utilizing SEO best practices. - Oversee customer experience and troubleshoot any issues related to communication, shipping, or product inquiries. - Implement ad strategies for B2C on various platforms including Facebook, Instagram, and Pinterest.

- Created and updated email campaigns for lead generation.- Developed blog content related to various data privacy topics utilizing SEO. - Collaborated with the marketing team to implement new strategies and developments for B2C and B2B sales. - Collaborated with the sales team to maintain current knowledge of products and systems to provide related direction and support for customers as needed.

-Regularly communicating with clients and continuously developing unique strategies for each campaign to meet their specific needs. -Troubleshoot and resolve issues related to client’s online properties and websites, internal process and procedures, and meeting weekly report deadlines. -Utilizes SEO and ORM skills on a daily basis. -Collaborate with management team to update and implement training procedures and policies.

· Maintain communication with a limited group of sales reps and the associated advertisers with regard to all aspects of the creative process including changes and approvals, responding professionally and within a reasonable amount of time.· Move proofs through the creative process by ensuring that all steps are properly completed. Troubleshoot and resolve issues including, but not limited to, ad content, image quality, legal compliance, and deadlines· Monitor deadlines with each Account Executive to update allocation changes and ensure timely approvals for all jobs while maintaining communication with team management.· Paginate magazines, keeping layouts, and associated reporting, updated with the most recent changes to content.· Maintain the business location database of all advertisers to ensure accurate listings on our consumer-facing website; troubleshoot and facilitate resolution of problems when reported.· Maintain current knowledge of Clipper products and Production systems in order to provide related direction and support for customers and sales force as needed.

- Interview and hire approximately 35 new student employees per semester- Oversee payroll completion and enforcement of policies and procedures- Train student supervisors and student workers on correct policies and procedures- Complete student supervisor and student employee evaluations- Establish and maintain a professional work environment

- Provide specialized customer service and product marketing- Balance customer service and in-store responsibilities in an efficient and timely manner