Managed and reconciled suspense accounts by investigating and resolving discrepancies in transactions,ensuring timely clearing of unposted entries.Analyzed financial records and transaction histories to identify the root causes of discrepancies and appliedcorrective actions.Utilized accounting software and advanced Excel functions to track and resolve outstanding suspense items,improving financial accuracy.Prepared detailed reports on reconciliation activities and communicated findings to management, enhancingfinancial transparency and compliance.Prepared and analyzed monthly, quarterly, and annual financial statements, including income statements,balance sheets, and cash flow statements.MIS reports, providing actionable insights through data analysis and visualization tools

Responsible for resolving staff queries related to all aspects regarding productArchiving, retrieval , mortgage and dispute management Interacted with SCB clients to understand their requirements and expectationsRetrieving the AOF ,KYC ,loan ,mortgage documents for requested initiator and internal service team.Maintaining MIS report and Live queue report .Maintaining the follow up mails and indox mails to beyond the TAT period. Ensuring the proper classification , availablity, retention period of documents according to legal and regulatoryrequirements.A quality check is performed to ensure that the retrieved documents are accurate and complete.The status of the request have be tracked to ensure timely delivery and follow-up through MIS reports