Devarajan Baskar Email & Phone Number

Chennai, Tamil Nadu, India

Involving in web research for collection and aggregation of statistical data from various trusted Internet sources like Google, yahoo, etc.Supported the team and initiated new ideas to improve the Quality Scores of the teams.Responsible to create multiple reports on client’s satisfaction in excel.Supporting as a Subject Matter Expert.Update the analysts if any changes in the process.Supported to prepare of flow charts, process flows and process mapping.Verifying the worked files and move the files to next queue for further action.Guiding team and ensuring that all the deliverables are met without fail.Training the new joiners in effective way to understand the risks and Controls in the process.Working on process improvements sharing best practice.Responsible for day-to-day production and delivery.Ensuring the daily production targets are met.Ensuring the output meets the agreed SLA.

Chennai, Tamil Nadu, India

Bunch of product details given by the client which they want to update the data's in their Website.Analyzing and review the data.Collecting the appropriate information or data from the other website.Researching the procured data to obtain contact details such as designations, multiple contact names, emails, web sites, phone numbers etc.Consolidating all the collected information's and adding them to the Online tool provided by the Client