International hotelier with extensive experience. Well versed in all operational and financial aspects of managing small, medium to large volume operations. My experience of working in several location in India, U.A.E, Middle East-Iraq, Northeastern Africa & East Africa has equipped me with a firm understanding of different traditions, cultures and business acumen. Proven track record to deliver positive business results while improving the tangible as well as intangible service aspects of the operation. Passionate and dedicated leader of people, committed to developing and furthering talent in the industry. Multilingual.General Management Qualifications:- Sales, Marketing and PR management- Strategic and market planning- Key account management and retention- Contract / Price negotiation- Food and Beverage management- Business development . Revenue management- Budgeting and cost control- Loss prevention / shrink control- Presentation and training- Staff development and motivation- Pre-opening phases managementSpecialties: e-marketing. Pre opening, Branding, Developing and Implementing long-range and annual plans, Forecasts and Budgets, Monitor hotel operations to ensure effective performance,Direct the property’s Yield Team (Front Office, Revenue and Sales Department) to maximize room occupancy, rates and profits, Evaluating the performance of all department - Front Office, F&B, Housekeeping, Sales & Marketing, Finance & Accounting, Human resource, Revenue & Reservation, Safety & Security departments. Total-mobile website optimization with 8 essential elements for hotels to implement for easier browsing and booking
Kstdc, Karnataka State Tourism Development Corporation
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Agm - (Karnataka State Head-Hotel Section) (22 Hotels) Including Delhi And Ooty-Tamilnadu,Kstdc, Karnataka State Tourism Development CorporationBengaluru, Ka, In
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Agm - (Karnataka State Head-Hotel Section) (22 Hotels) Including Delhi & Ooty-Tamilnadu,Kstdc, Karnataka State Tourism Development Corporation Dec 2018 - PresentIndia• Display outstanding leadership skills in directing daily operational of 26 Hotels + 24 ROMT Hotel & Resorts, over 800 rooms inventory and adding, including ROMT, Fine dining restaurants, Conference halls, Wedding destinations, UNISCO destination properties, Heritage, Tourist destinations only KSTDC properties are located.• Expertly handle the hotel’s financial aspects encompassing budgeting, forecasting and long term succession planning accommodating a total property revenue performance of more than $135M annually.• Dynamically serve as a coach and mentor to an executive team of 28, accountable in managing a staff of 1300, including contract workers and temporary foreign workers (TFW).• Proactively take part in Human Resources operations such as recruitment, training, discipline, conflict resolution, staff housing, employment contracts, payroll, benefits etc.,.• Preside over the sales and marketing initiatives to ensure that established goals and objectives are consistently met or surpassed.• Utilize a ‘hands-on’ approach in dealing with all guest concerns, praise and feedbacks.• Function effectively in representing the hotel, Board Directors, Ministers, Tourism Department State and National, within the local, national & international business community.Achievements: setting up new Hotels, Adding room & food outlets inventory, Renovation, increased revenue from $57M to $135M annually.
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Group General ManagerAryaas Group Of Hotels & Restaurants - Uae Jun 2013 - Nov 2017UaeAryaas Group of Restaurants, U.A.E and India Vegetarian Restaurant, locations are in Bur Dubai, Karama, Qusais, DSO, Media city, King Faisal & Rolla in U.A.E, & Chennai, India, www.aryaasgourmet.comAryaas, the most popular Indian vegetarian award winning restaurant chain in the Middle East. Aryaas gourmet veg has been elegantly designed, offers an exclusive ambiance and will serve the most delicious Indian Vegetarian food. Reports to Chairman / OwnerAchievements: setting up new outlets, Renovation, increased revenue by strong Average daily covers 800. 20% increase in F&B dept., profit
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General ManagerBasra International Hotel (Formally Known As Sheraton Basra Hotel) Oct 2012 - May 2013Basra, IraqBasra International Hotel, with 201 rooms inventory including suits, 3 Restaurants, 6 conference halls, Reports to Chairman / Owner. Achievements: Introducing Opera (PMS), Sunsystem & Oasys. Boosting sales by introduced sales segments, Increased rev par by USD 30, F&B average daily covers served 400. 30% increase in F&B dept., profit by introducing creative events, Gaming center & Dip & Dine program.
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General ManagerImperial Palace Mumbai, Royal Palms (India) Pvt. Ltd. May 2011 - Sep 2012Mumbai Area, IndiaWith its central location, Imperial Palace Mumbai Hotel is within easy reach of most tourist attractions and business addresses in Mumbai. The hotel has a total of 422 well-appointed rooms designed with the guests' comfort in mind.This hotel is characterized by a combination of modern comfort and traditional element of Mumbai, making it a distinct accommodation.Please check the website for description, http://www.imperialpalacemumbai.com -
General ManagerImperial Group Of Hotels, Uganda May 2009 - May 2011Entebbe, UgandaImperial Botanical Beach Hotel (5*****)
(Imperial Group of Hotels)
Reporting to MD/Owner, Opening of 107 rooms of new wing, additional to 122 of Quondam wing, which makes 229 rooms & Largest hotel in Entebbe, Uganda, with11 Conference hall, 3 F&B Outlets & one 24 hrs café shop, Conference & Banquet facilities for more than 5000 guests, Large Health club operation, Swimming pool, Gym, Sauna, Steam bath, Jacuzzi, 7 acres Beach starched for Sun bathing and water sports.
Finest conventional centers in the world and widely known for hosting most of the International Workshops/Conferences in East Africa which includes CHOGM. -
Eam, Rooms Division ManagerWorldhotels Aug 2008 - Apr 2009Kampala, UgandaResponsible for Front Office, Housekeeping, Engineering, Safety security & IT
Metropole Hotel, Kampala (4 ****)
(WORLD HOTELS-First Class Collection)
(Member of Small Elegant Hotels)
Kampala, Uganda
60 rooms, 3 diverse food and beverage outlets
1 PUB, 3 Banquet halls, 3 meeting rooms, more than 1000 mtrs Landscaping, Water falls, Gulf court and In house Laundry.
Certified trainer for Austrian Housekeeping Association
Eatage Exclusive. The Housekeeping Awards Company
Reports to General Manager
Achievement: Setting up brand new SOP’s, Branding to WORLDHOTELS-First Class Collection, Joined to Small Elegant Hotels, Successfully conducted the Fifth International Housekeeping Education Day for Maids & Cleaners & Registered all Housekeeping staff to Austrian Housekeepers Group. -
Eam Rooms DivisionCorinthia Hotels Limited Sep 2007 - Jul 2008Khartoum, Sudan -
Supervisor Rooms DivisionSheraton Al Khalidiya Hotel Aug 2005 - Aug 2007Abu Dhabi, India -
Control Room, Facility ManagementIskcon, Bangalore Jul 2000 - 2000-07Bangalore
Devaraj H.S, Cha Skills
Devaraj H.S, Cha Education Details
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American Hotel & Lodging Educational InstituteCertified Hotel Administrator -
Master Of Business Administration - MitsTourism And Hospitality Management -
Bbm In Hotel, Travel & Tourism Management - IsmeHotel, Travel & Tourism Management -
Diploma In Hotel Management - Isme1St Class -
Commerce Examination CertificateCommerce -
St Peters English High School10Th
Frequently Asked Questions about Devaraj H.S, Cha
What company does Devaraj H.S, Cha work for?
Devaraj H.S, Cha works for Kstdc, Karnataka State Tourism Development Corporation
What is Devaraj H.S, Cha's role at the current company?
Devaraj H.S, Cha's current role is AGM - (Karnataka state head-Hotel section) (22 Hotels) including Delhi and Ooty-Tamilnadu,.
What schools did Devaraj H.S, Cha attend?
Devaraj H.S, Cha attended American Hotel & Lodging Educational Institute, Master Of Business Administration - Mits, Bbm In Hotel, Travel & Tourism Management - Isme, Diploma In Hotel Management - Isme, Commerce Examination Certificate, St Peters English High School.
What are some of Devaraj H.S, Cha's interests?
Devaraj H.S, Cha has interest in Social Services, Children, Economic Empowerment, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture.
What skills is Devaraj H.S, Cha known for?
Devaraj H.S, Cha has skills like Pre Opening, Rooms Division, Hotels, Revenue Analysis, Front Office, Food And Beverage, Hospitality Industry, Customer Satisfaction, Hospitality, Hotel Management, Tourism, Banquets.
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