Devarayan Ek Email & Phone Number

Singapore

Singapore

-Employed comprehensive benchmarks to establish and monitor customer service standards.-Explained online self-help options to customers to promote additional and after-hours support choices.-Informed customers of upcoming promotions and deals to boost sales.-Escalated critical customer issues to supervisor to avoid lost revenue and canceled.

Singapore

-Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.-Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.-Maintained strong knowledge in collectible industry. E.g: Statues, Figurines and collectibles-Completed point of.

Singapore

-Developed post-event reports to determine effectiveness of each event.-Managed administrative logistics of events planning, event booking and event promotions.-Managed event logistics and entire operations during events.-Reviewed event bills to confirm accuracy and approve payment.-Trained and supervised interns and support staff required for.