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Devashish Banerjee Email & Phone Number

Operations Manager at Dental RCM
Location: New Delhi, Delhi, India 7 work roles 2 schools
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Current company
Role
Operations Manager
Location
New Delhi, Delhi, India
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Devashish Banerjee is listed as Operations Manager at Dental RCM, a company with 4 employees, based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Devashish Banerjee.

Devashish Banerjee previously worked as Senior Subject Matter Expert & Digital Operations Mgmt at Pandaje Web Services and Sr. Executive- Contact Center Operations at Pandaje Web Services. Devashish Banerjee holds Master Of Business Administration - Mba, Information Technology And Marketing from Jyoti College Of Science & Technology.

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Dental RCM

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Profile bio

About Devashish Banerjee

About MeI began my career in Hardware Sales, then moved into Software Sales, and eventually transitioned to Software Service & Digital Operations Sales. I aim to excel in automation and platform services, which I believe are essential for the future. Additionally, I have expanded my expertise to include roles as a Nutritionist and Health Consultant, utilizing my certifications and passion for health and wellness to provide comprehensive guidance and support.Professional HighlightsThroughout my career, I have:• Led presales teams, generating leads for Medical & Dental Digital Services.• Planned and implemented digital campaigns to boost in-person appointments and client engagement.• Established presales best practices, ensuring each team member makes 120-150 calls per day, five days a week.• Managed change and presales operations during client restructurings.• Launched tele-dentistry services during the pandemic, helping to keep the business growing.• Conducted research and provided training to increase engagement, convert appointments, and generate business.• Revitalized a struggling dental facility in the US by aligning sales and operations during the pandemic.• Handled incident reporting and case management for client operations through offshore contact centers.• Wrote proposals for new clients, detailing service level agreements and operational scope.• Used online portals like Sales Navigator, Indeed, and Dental Post to find lead contacts.IT Skills & Personal Initiatives• Proficient in Dot.net, ASP.net, MS Access, SQL, G-suite products, One Note, PowerPoint, MS Outlook.• Developed and implemented a Hospital OPD Patient Details Management System for BEG Hospital, Bareilly in 2009.• Created and implemented Gold Testing Software for A-One Touch, a retail jewelry shop in Bareilly, in 2010.• Compiled a well-researched database of potential target audiences for a US client, enhancing presales operations and business engagement.Additional Roles• Nutritionist and Health Consultant.Certifications• Diploma in Childcare and Nutrition.• Certification in Human Health Diet and Nutrition.Markets Worked In• USA, Canada, India.

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Devashish Banerjee's current company

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Dental RCM
Dental Rcm
Operations Manager
India
Website
Employees
4
AeroLeads page
7 roles

Devashish Banerjee work experience

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Operations Manager

Current

United States

Roles & Responsibilities- Managing the full cycle digital services delivery operations as an offshore Contact Center for US-based clients. Working on Lead generation calls, and campaigns and resolving incoming complaints, service requests, alerts, and issuesDeveloping well-identified instances of Case management, Incident reporting for the Medical and.

Dec 2018 - Present

Senior Subject Matter Expert & Digital Operations Mgmt

Current

United States

Roles & Responsibilities- Managing the full cycle digital services delivery operations as an offshore Contact Center for US-based clients. Working on Lead generation calls, and campaigns and resolving incoming complaints, service requests, alerts, and issuesDeveloping well-identified instances of Case management, Incident reporting for the Medical and.

Oct 2019 - Present

Sr. Executive- Contact Center Operations

United States

Job DescriptionInvolved Cold Calling & prospecting with the US dental care facilities to pitch them Managed Services for Contact Center & Digital Operations from India.Involved in Pre-Authorization, Patient calling, and Insurance verification.Involved in US insurance in order to get the status of denied, partially paid, and rejected claims.Involved in of.

Jan 2018 - Sep 2019

Executive Teacnical Support And Sales

United States

Job DescriptionHelping the customer diagnose the issue on their PCSet up; and troubleshoot for Windows XP, windows 7, windows 8, windows 8.1, and Windows 10 MS Office PackageHandling objections and using product/service benefits to respond to customer queriesNegotiating and closing sales by agreeing to terms and conditionsOffering after-sales support.

Nov 2015 - Dec 2017

Executive Technical Support And Sales

United States

Job DescriptionHelping the customer diagnose the issue on their PCSet up; and troubleshoot for Windows XP, windows 7, windows 8, windows 8.1, and Windows 10 MS Office PackageHandling objections and using product/service benefits to respond to customer queriesNegotiating and closing sales by agreeing to terms and conditionsOffering after-sales support.

May 2014 - Oct 2015

Team Leader

Mother Enterprises Hp Distributor

India

 Helping the customer diagnose the issue on their PC Team Leader Handling a team of 5 support members for efficient sales management. Data management of AMC clients and non-AMC clients, CRM, and analysis of sales trends. Troubleshooting and resolving issues relating to PC / Laptops and Printers, Hardware/Software/Networks. Configuring Tally.

Jun 2011 - Apr 2014
Team & coworkers

Colleagues at Dental RCM

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2 education records

Devashish Banerjee education

FAQ

Frequently asked questions about Devashish Banerjee

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What company does Devashish Banerjee work for?

Devashish Banerjee works for Dental RCM.

What is Devashish Banerjee's role at Dental RCM?

Devashish Banerjee is listed as Operations Manager at Dental RCM.

Where is Devashish Banerjee based?

Devashish Banerjee is based in New Delhi, Delhi, India while working with Dental RCM.

What companies has Devashish Banerjee worked for?

Devashish Banerjee has worked for Dental Rcm, Pandaje Web Services, Pc Smart Care, and Mother Enterprises Hp Distributor.

Who are Devashish Banerjee's colleagues at Dental RCM?

Devashish Banerjee's colleagues at Dental RCM include Dr Akash Deep, Jasmeen Khan, and Naresh Verma.

How can I contact Devashish Banerjee?

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What schools did Devashish Banerjee attend?

Devashish Banerjee holds Master Of Business Administration - Mba, Information Technology And Marketing from Jyoti College Of Science & Technology.

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