About MeI began my career in Hardware Sales, then moved into Software Sales, and eventually transitioned to Software Service & Digital Operations Sales. I aim to excel in automation and platform services, which I believe are essential for the future. Additionally, I have expanded my expertise to include roles as a Nutritionist and Health Consultant, utilizing my certifications and passion for health and wellness to provide comprehensive guidance and support.Professional HighlightsThroughout my career, I have:• Led presales teams, generating leads for Medical & Dental Digital Services.• Planned and implemented digital campaigns to boost in-person appointments and client engagement.• Established presales best practices, ensuring each team member makes 120-150 calls per day, five days a week.• Managed change and presales operations during client restructurings.• Launched tele-dentistry services during the pandemic, helping to keep the business growing.• Conducted research and provided training to increase engagement, convert appointments, and generate business.• Revitalized a struggling dental facility in the US by aligning sales and operations during the pandemic.• Handled incident reporting and case management for client operations through offshore contact centers.• Wrote proposals for new clients, detailing service level agreements and operational scope.• Used online portals like Sales Navigator, Indeed, and Dental Post to find lead contacts.IT Skills & Personal Initiatives• Proficient in Dot.net, ASP.net, MS Access, SQL, G-suite products, One Note, PowerPoint, MS Outlook.• Developed and implemented a Hospital OPD Patient Details Management System for BEG Hospital, Bareilly in 2009.• Created and implemented Gold Testing Software for A-One Touch, a retail jewelry shop in Bareilly, in 2010.• Compiled a well-researched database of potential target audiences for a US client, enhancing presales operations and business engagement.Additional Roles• Nutritionist and Health Consultant.Certifications• Diploma in Childcare and Nutrition.• Certification in Human Health Diet and Nutrition.Markets Worked In• USA, Canada, India.