- Fostered strong client relationships through effective communication and interpersonal skills.- Managed sales across government, retail, and corporate sectors.- Analyzed competitive media to identify potential business leads and inform strategies.- Negotiated pricing and contracts while adhering to budget constraints.- Demonstrated proficiency in management, customer service, marketing, and analysis, with strong organizational and multitasking abilities.

- Utilize diverse channels for lead generation and sales, including new leads, existing relationships, and promotional events.- Secure customer premises and building permissions according to targets to ensure operational efficiency.- Efficiently manage large and diverse teams, monitoring work progress of third-party contractors and upholding quality standards.- Maintain positive relationships with local authorities, addressing and resolving local issues promptly.- Devise strategies to enhance customer experience throughout lead generation, installation, and service care.- Organize sales desks, road shows, and demo centers to increase product awareness and promote the "Jio GigaFiber" brand.

- Oversee branch service operations, coordinating team meetings and assigning daily tasks.- Manage service delivery, control warranty costs, and maintain comprehensive customer data.- Implement and ensure adherence to service processes and systems as directed by management.- Provide feedback through PowerPoint presentations for continuous improvement.- Manage outstanding collections, accounts operations, and handle petty cash, maintaining accurate records.- Conduct random technician audits, offering feedback, and deliver monthly service review presentations to management.

- Provide top-notch customer service by ensuring all client needs are met professionally and promptly.- Independently manage tasks and locations associated with the team's customer base.- Communicate effectively with clients and vendors to ensure timely and cost-effective completion of work, enhancing client satisfaction.- Offer estimates and quotes for repairs and replacements, facilitating informed decision-making for clients.- Handle customer complaints, allocate technicians accordingly, and ensure efficient closure of all service calls.- Utilize service applications to track and update service tickets, maintaining accurate records and details.