Devashish Gopalani Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

1. Continued to be the technical owner of LiveChat and Co-browsing. 2. Built a scalable websocket service based on Socket.IO. 3. Worked on building solutions powered by Generative AI. 4. Built a solution for answering user queries from an information source (RAG based approach). 5. Currently working on building a voice bot which is powered by Generative AI. Along with building the core product, I have also worked on building the deployment process, centralsed logging system and metric analysis system for the product. Tech Stack – Python, Prompt Engineering, Jenkins, OpenSearch, Logstash, Django, Socket.IO, AWS

Mumbai, Maharashtra, India

1. Technical owner of the LiveChat (a realtime chat based product) and Co-browsing (a product which allows an agent to view a customer's form in realtime and provide contextual based assistance on both websites and android applications) products. 2. Review PRD's (Product Requirement Document) and ensure that the requirement is technically feasible and inline with the product.3. I do development, optimisations of both the products and also guide the team for executing their tasks.4. Review the solutions implemented by the team for their tasks and suggest improvements.5. Actively review pull requests and ensure good quality and efficient code is deployed.Tech Stack - Django, Apache Kafka, Nginx, PostgreSQL, JavaScript, HTML, CSS, Android (JAVA), RxJava, Kotlin

Mumbai, Maharashtra, India

1. Worked on developing a SDK for the Co-browsing product.2. The SDK majorly comprised of the following features - screensharing of the application, audio call, realtime messaging, edit access, screensharing of the whole android device and masking of confidential data.3. The SDK developed was shipped to various clients like Bajaj Allianz, IDFC First Bank, Max Life Insurance, Exide Life Insurance, URGO and MSwipe.4. I was also responsible to provide support to these clients and also work on custom features requested by them.Tech Stack - Android, JAVA, RxJava, Kotlin, XML

India

I worked as an intern at Exponential Solutions and Consultancy Solutions. Over there I performed testing on a business software which was developed for a company named United Shippers Limited.Key Learning – Understanding business concepts and errors which programmers make so that I will be smarter when I program.

India

I worked as an intern at The Butterfly Effect Studio which is a digital marketing firm. Over there I did content writing for their website and also learnt and implemented concepts of digital marketing. I also did social media management for companies like Pratham Services, Truecouch, Rostaa and My Kind Of Job. I worked as a full time intern from June 2017 to July 2017 and as a part time intern from July 2017 to August 2017.Key Learning – Understanding business concepts and how to promote business.