Devashish Khanduri Email & Phone Number

Berlin, De

Berlin, Germany

*Set up and manage breakfast and lunch trolleys for residents, ensuring timely and accurate service to their respective rooms.*Maintain high standards of hygiene throughout the facility, coordinating with housekeeping to ensure cleanliness is upheld at all times.*Serve beverages and desired drinks to residents in their rooms, catering to individual preferences and needs.*Assist with daily operations, ensuring a comfortable and welcoming environment for all residents.*Collaborate with healthcare staff to support residents' well-being and satisfaction.

Bengaluru

• Managed daily sales reconciliation for the restaurant, ensuring precise financial reporting and cheque settlements, maintaining a 95% accuracy rate and timely closure of accounts• Offered personalized food and beverage recommendations to patrons, achieving a client satisfaction rating of 90% and fostering positive customer relationships• Supervised VIP tables, ensuring exceptional service delivery and enhancing the dining experience, leading to a 20% increase in VIP guest retention• Spearheaded pre-opening operations at LAPIS multi-cuisine restaurant, contributing to successful launch and continued operational excellence• Acted as the interim supervisor in the absence of the manager and supervisor, overseeing daily operations and ensuring adherence to quality standards and protocols• Managed setup and arrangement before and after restaurant operations, ensuring smooth transitions and maintaining a visually appealing dining ambiance, enhancing customer satisfaction by 15%

Mumbai

• Excelled in hotel departments including Front Office, Food Production, Housekeeping, and Food and Beverage Service, demonstrating versatility across different operational areas• Coordinated events and functions hosted by the hotel, ensuring coordination and execution with a 100% event success rate and positive guest feedback• Demonstrated proficiency in sections within each department, including reception services, kitchen operations, room cleaning procedures, and table service, enhancing overall operational efficiency by 25%• Collaborated with cross-functional teams to deliver exceptional guest experiences, prioritizing guest satisfaction and achieving a rating of 98%• Facilitated staff training and development programs to enhance skills and competencies, contributing to a 40% increase in employee satisfaction and retention rates

Master Of Arts - Ma, Tourism, Hospitality And Event Management

Bachelor Of Arts - Ba, Hotel Management & Catering Technology

Senior Secondary, Science