Senior Manager Business Operations
Current
Apr 2024 - Present
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Devashish Mishra Email & Phone Number
Leader - Outsourced US Healthcare Operations
at
Palai RCM Solutions Pvt. Ltd.
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Leader - Outsourced US Healthcare Operations
Location
Mumbai, Maharashtra, India
Who is Devashish Mishra? Overview
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Quick answer
Devashish Mishra is listed as Leader - Outsourced US Healthcare Operations at Palai RCM Solutions Pvt. Ltd., based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Devashish Mishra.
Devashish Mishra previously worked as Senior Manager Business Operations at Palai Rcm Solutions Pvt. Ltd. and Managing Partner at Scion Medical Management. Devashish Mishra holds Master’S Degree, Marketing Management from Jamnalal Bajaj Institute Of Management Studies.
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Palai RCM Solutions Pvt. Ltd.
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Profile bio
About Devashish Mishra
“I WILL SUE YOU ALL. I WILL GO THE PRESS AND REPORT YOU ALL TO THE MEDICAL BOARD. I WILL MAKE IT MY LIFE MISSION TO DESTROY YOUR PRACTICE.”That was the beginning of a call I had with a patient who came to me after few escalations. The call went for 20 mins. At the end of the call, we were both joking and laughing. It felt as if we are childhood friends.After spending 37 years on this planet, I realize that actually “understanding” the person or problem at the other end is a skill that is very low in supply. There are very few problem solvers. They take the burden of making sure that the show goes on. It is true for any entity that continues to breath. Hail Pareto Principle.I am a leader who has helped few medical practices in USA do better with smart outsourcing and solved many problems for them. It led to improvement of quality of healthcare delivery and massive improvement in revenues for them.I continue to serve patients and healthcare providers. I do feel that with this I am making a tiny contribution in making this world a better place. Thank you for stopping by my profile. If you think I can help you in any way, please do connect and send me a message.Wish you have a wonderful day!
Listed skills include Market Research, Sales, Business Development, Customer Service, and 27 others.
Current workplace
Devashish Mishra's current company
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5 roles
Devashish Mishra work experience
A career timeline built from the work history available for this profile.
Managing Partner
Scion Medical Management
- As managing partner I helped set up the organization and oversee all aspects from recruitment to operations management. Scion supports few medical facilities in US with outsourced front end operations as well as.
- Scheduling
- Virtual Assistants
- All types of incoming calls
- Prior-Authorizations for Procedures and Meds
- Insurance Eligibility and Verifications
Jun 2023 - Mar 2024
Senior Manager Business Operations
- Leading a global team of schedulers, medical assistants and patient balance collectors based at US, India and Philippines for SEVA Med Care from office in India. Responsible for patient experience and problem solving..
- Managing incoming calls on various queues with team of schedulers and medical assistants on the phone.
- Increasing revenue by effective patient side collection with better coordination between onsite and offsite team involved in the process.
- Optimizing and managing quality of patient service across with regular audits and feedback programs
- Training, mentoring and developing high performing individuals who become a part of dynamic team achieving great results.
- Managing and addressing patient escalations and grievances with internal examination and fixing areas of improvements.
May 2019 - Apr 2023
Digital Marketing Manager
Youdigital Labs
Jun 2015 - May 2017
Marketing Manager
Reich Group
Dec 2012 - Mar 2015
2 education records
Devashish Mishra education
Master’S Degree, Marketing Management
Bachelor Of Science (B.Sc.), Chemistry
Bhavan'S College, Mumbai University
FAQ
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Quick answers generated from the profile data available on this page.
What company does Devashish Mishra work for?
Devashish Mishra works for Palai RCM Solutions Pvt. Ltd..
What is Devashish Mishra's role at Palai RCM Solutions Pvt. Ltd.?
Devashish Mishra is listed as Leader - Outsourced US Healthcare Operations at Palai RCM Solutions Pvt. Ltd..
Where is Devashish Mishra based?
Devashish Mishra is based in Mumbai, Maharashtra, India while working with Palai RCM Solutions Pvt. Ltd..
What companies has Devashish Mishra worked for?
Devashish Mishra has worked for Palai Rcm Solutions Pvt. Ltd., Scion Medical Management, Youdigital Labs, and Reich Group.
How can I contact Devashish Mishra?
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What schools did Devashish Mishra attend?
Devashish Mishra holds Master’S Degree, Marketing Management from Jamnalal Bajaj Institute Of Management Studies.
What skills is Devashish Mishra known for?
Devashish Mishra is listed with skills including Market Research, Sales, Business Development, Customer Service, Training, Bpo, Presentations, and Public Speaking.
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