Devashish Sharma Email & Phone Number

Cambridge, England, United Kingdom

Cambridge, England, United Kingdom

• Successfully managed daily store operations, including opening/closing, cash handling, security checks, overseeing deliveries and ensuring timely customer fulfillment.
• Provided exceptional customer service, addressing inquiries, resolving complaints, and promoting sales through upselling and cross-selling.
• Led and motivated a team to achieve operational goals and maintain high standards of customer satisfaction.
• Demonstrated strong leadership skills by delegating tasks, training staff, and ensuring compliance with company policies.
• Actively contributed to sales development and implemented strategies to increase revenue.
• Providing customers with what they need (shopping), telling them about current promotions, up-selling/cross-selling products, providing information to tourists regarding bus, cashpoints, restaurants etc.

Cambridge, England, United Kingdom

• Supervised whole terrace floor bar with good management skills and exceptional customer service.
• Mixologist: Maintain large knowledge of drink selection (cocktails, Mocktails, Spirits etc) and serve drinks to customers quickly and correctly.
• Proficient in POS System: Inventory management, Restocking, Best money maker in the team increased sales by 20%.
• Managed Bar Operation: Opening & Closing. Took drink orders from an average of 200-500 customers including peak University Nights without error.
• Dedicated Bartender proven ability to build long lasting relationships with customers. Skilled at providing exceptional customer service. Fostering a welcoming atmosphere, and ensuring safety & well-being of all guests.
• Floor Management: Prioritized health and safety at bar to keep clean and tidy and public areas clean for staff and customers. Multitasker with planning, sales and management skills.Reliable leadership skills to.

Cambridge, England, United Kingdom

• Guest Reception and Service
• Operational Efficiency
• Health & Safety
• Adaptability and Initiative
• Customer service
• Initiative

Cambridge, England, United Kingdom

• Efficiency and Prioritization: Threaded the needle of managing guest requests while maintaining a clean and organized environment, particularly during peak weekend periods when the hotel experienced high occupancy.
• Guest Experience Champion: Ensured cleanliness and tidiness in public areas like corridors, the pool area, and the gym to contribute to a positive guest experience.
• Meticulous Room Service: Provided exceptional housekeeping services by thoroughly cleaning rooms, including dusting, making beds and sofa beds, replacing linens, cleaning kitchens, and ensuring a fresh and welcoming.
• Adaptability and Versatility: Demonstrated flexibility by working effectively in both room service and public area maintenance roles.
• Time Management: Managing time and guest requests at the same time by prioritising the task and following the checklist.
• Ensuring: Ensured cleanliness in public areas example addressing spills promptly, restocking supplies like trolleys, Towels, Pillows and Duvets etc.

Cambridge, England, United Kingdom

• Guest Reception and Table Management: Greeted and warmly welcomed guests, ensuring a positive first impression for Taj Restaurant, ranked #1 for Indian cuisine in the city.
• Enhanced Customer Experience: Guided guests to pre-booked tables and give recommendations on Indian dishes, contributing to their overall dining experience.
• Hospitality and Service: Developed strong interpersonal skills by welcoming guests and fostering a friendly atmosphere, aligning with Taj Restaurant’s reputation for hospitable staff.
• Restaurant Operations: Preserved a clean and systemized dining area by resetting tables, stocking shelves, and ensuring a pleasant environment before closing.
• Teamwork and Adaptability: Exhibited teamwork by assisting kitchen staff during peak periods like holidays and weekends, showcasing flexibility and a willingness to contribute across different areas.

Histon, England, United Kingdom

• Inventory Management: Efficiently unloaded and organized merchandise and materials, ensuring accurate stock levels for the Sweet Spreads production line.
• Quality Control and Adherence: Followed task specifications and instructions meticulously, contributing to consistent and high-quality production of Hain Daniels’ famous sweet spreads.
• Safety and Compliance: Maintained a safe work environment by adhering to all company safety protocols and procedures.
• Time Management and Efficiency: Demonstrated strong time management skills by consistently achieving assigned targets within designated timeframes.

Cambridge, England, United Kingdom

• Fast-Paced Order Fulfillment
• Multitasking and Prioritization
• Teamwork and Collaboration
• Cleanliness and Maintenance

New Delhi, India

• Acquired Advanced Manufacturing Expertise: Completed a Master Certificate in "Tool Design and Advanced Manufacturing," gaining proficiency in designing Molds, dies, jigs, and fixtures. This program equipped me with the.
• Demonstrated Proficiency in CNC Machining: Received hands-on training in operating CNC machines like VMC, Lathe, Wire EDM, and EDM. Additionally, I mastered Computer-Aided Manufacturing (CAM) software like Master CAM.
• Leveraged Industry Exposure: Gained valuable insights into industry standards and workforce development practices at a top-ranked NSIC Technical Service Centre. This internship provided me with firsthand experience in.
• Technical Skills: Tool design, CNC machining, CAM software.
• Problem-Solving: Translating engineering concepts into manufacturing processes.
• Software Proficiency: Master CAM and Power Mill.

Master'S, International Business & Management/Administration

Bachelor'S, Mechanical Engineering

High School Or Equivalent, Science, 70%

Key courses: Physics, Chemistry, Maths, Physical Education and English. Received aggregated 70% in Physics, Chemistry and Maths.