🎯 Passionate about delivering exceptional customer service and driving sales, I am an experienced Customer Service Executive with a knack for building long-term client relationships and enhancing customer satisfaction. My journey from Tech Mahindra to Kinerk Direct Marketing Solutions has been marked by continuous learning and professional growth.At Kinerk Direct Marketing Solutions, I:💡 Resolved customer inquiries and complaints swiftly, ensuring top-notch service.🛒 Used persuasive communication skills for upselling, resulting in a 20% sales increase.📈 Conducted market research to identify issues and collaboratively found solutions with the team.My time at Tech Mahindra honed my abilities to:🤝 Collaborate across departments to ensure comprehensive customer satisfaction.🛠 Provide detailed product and service information, process orders, and make informed suggestions for improvements based on feedback.Beyond customer service, my creative side flourished when I ventured into filmmaking. As an independent filmmaker, I:🎬 Produced and served as the sound artist for the award-winning documentary, 'Never Ask Why'.🏆 Earned multiple accolades including Best Documentary - Short Film at the IFA Istanbul 2022.In my career, I blend communication, negotiation, and market analysis skills with a passion for innovation, whether in sales or storytelling. My educational background in performing arts and humanities further fuels my creative thinking and problem-solving abilities.Let’s connect if you’re interested in innovative customer service strategies or if you want to discuss the intersection of sales and storytelling! 📩 Feel free to reach out through here or at devashishc05@gmail.com