Regional Account Manager, Insea
Singapore
• Managed over US$1.5Mn P&L across South East Asia, India (INSEA) and Australia / New Zealand.• Took over India Country Manager role in January 2018, grew sales by 20% and reduced client churn to below 10%.• Grew revenue across all markets, doubling account value of key clients (Coles, Hotstar, Go-Jek, VNG).• Drove substantial increase in customer retention, reducing overall annual churn from over 60% to less than 15% and grew the value of existing accounts by over 50% across all… Show more • Managed over US$1.5Mn P&L across South East Asia, India (INSEA) and Australia / New Zealand.• Took over India Country Manager role in January 2018, grew sales by 20% and reduced client churn to below 10%.• Grew revenue across all markets, doubling account value of key clients (Coles, Hotstar, Go-Jek, VNG).• Drove substantial increase in customer retention, reducing overall annual churn from over 60% to less than 15% and grew the value of existing accounts by over 50% across all markets.• Managed relationships with VP level & C-suite executives in sectors like telecom, ridesharing, ecommerce, entertainment, banking, airlines, retail across APAC; key clients incl. Telkomsel, Airtel, Go-Jek, OLA, Tokopedia, Domain, Hotstar, Viacom India, Times Internet, OCBC Bank, Singapore Airlines, Coles, MakeMyTrip & Indeed.• Provided strategic insights to clients using App Annie data for marquee projects like OLA’s expansion to Australia & UK, Go-Jek’s regional expansion in SEA, launch of Indian Premier League on Hotstar, user acquisition at Tokopedia.• Trusted digital innovation & mobile growth strategy consultant to large corporations like Telkomsel, Airtel, OCBC Bank & Singapore Airlines. Show less