Devashree Patel Email & Phone Number

Chicago, Illinois, United States

United States

-Created an interactive dashboard in MS Excel and Tableau for data visualization of all the projects by using pivot tables and VLOOKUP.-Understood and reviewed various source specification documents and defined data derivation and mapping rules for extracting data from various data sources.-Created client management database using SQL server with bidding subcontractors and vendor entities to simplify the selection process for management.-Extracted, interpreted, and analyzed data to transfer raw data to meaningful information using forecasting techniques that help to make data-driven decisions based on real-time reports on work progress, cost, and deadlines. -Designed, created, and maintained templated visualizations using BI tools for internal and client-facing reporting deliverables that increased efficiency by 60%.

Gujarat, India

-Devices set up tasks involved in computer domains, emails systems, VoIP, networking, printing, cabling, wireless network security, data and storage management, and backup.-Excellent customer service for sales and technical support to existing and acquiring users.-Managed detailed reports and follow-up provided via calls and emails.-Worked as a valued team member to sales and tech support teams to make transitions smooth.

Melbourne, Victoria, Australia

-Identifying opportunities to bring in valued network users, enhance operational efficiency through feedback, modifications of working patterns, and implementing new deals. -Troubleshooting, configuration, and maintenance of all the in-store devices setup tasks.-Achieving daily and weekly targets with satisfactory NPS scores. -Qualify customers for relevant products from diverse options of handsets and mobile broadband.-Staff performance evaluation and training. -Perform multitasking to ensure work efficiency and productivity by adhering to the company’s standards.