I thrive in customer-focused environments where creativity and analytical thinking come together to deliver impactful results. My MSc in Management with Marketing from the University of Bath, combined with hands-on experience in luxury retail and strategic sales roles, has shaped my ability to build relationships and drive growth.Currently, as a Retail Sales Assistant at Venchi in Covent Garden, London, I connect with a global clientele, showcasing premium chocolate and gelato in one of the city’s most vibrant, tourist-heavy areas. Transitioning from my role at Ted Baker, where I honed my ability to manage high-pressure situations during peak seasons while ensuring exceptional customer experiences, I continue to excel in combining personalized service with brand representation.With expertise in marketing, customer engagement, retention and sales strategy, I’m passionate about roles that challenge me to innovate and make a difference.