Devaughn Hamilton, Bba Email & Phone Number

Atlanta, Ga, Us

Peachtree Corners, Georgia, United States

I served as a full-time Valet Manager supervising the daily valet and shuttle services for All About Parking largest account holder, Intuitive Surgical. I am positioned to continuously provide facing-forward support for all valet and shuttle services provided for the campus.  Daily audits and surveys to assess and update the valet and shuttle services for the company.  Streamlined vehicle retrieval processes, increasing overall efficiency. Led a team of 20+ valets, fostering a positive work environment and reducing turnover.  Organized team-building activities that improved morale and teamwork among staff members.

Norcross, Georgia, United States

Overseeing the day-to-day operation of Butter and Cream's newest location. This includes teaching and training employees, completing daily and weekly inventories, maintaining cleanliness, scheduling and orderliness in all areas of the shop, and resolving customers' issues. Ensured adherence to safety protocols and regulatory requirements, achieving a 100% compliance record in safety inspections. Conducted staff training programs focusing on customer engagement, leading to improved service quality and a 5% decrease in complaints. Increased sales through effective upselling techniques and promotion of additional services, resulting in a moderate increase in revenue growth. Received positive feedback from customers through online reviews and surveys.

Alpharetta Ga

Assist in overseeing the day-to-day operations of Wash Factory’s most busiest and profitable car wash. Includes maintaining equipment, employees, and resolving customers' issues and accounts.  Resolved customer complaints promptly, achieving a 90% resolution rate and improving overall customer retention. Conducted regular performance evaluations and provided constructive feedback, resulting in a 15% increase in staff productivity. Implemented marketing strategies such as loyalty programs or referral incentives that boosted customer acquisition by 15%.

Macon, Georgia, United States

I served as a full-time team leader and manager positioned to ensure that each shift was staffed and positioned properly to maximize and exceed quality, performance, and customer satisfaction ratings for the store. This was not limited to providing excellent customer resolution and improvement to the store operations and performance metrics.FOH and BOH Manager Training for Coaching Position. Team Management Customer services & Hospitality Employee Training Assisted in leading the shift to successWork well under pressure in Fast-paced environment Optimized staffing schedules to improve efficiency and reduce labor costs by 7% while maintaining high service standards. Enhanced drive-thru operations, leading to a 16.1% reduction in wait times and improved customer satisfaction. Ensured compliance with health and safety regulations, maintaining a clean and safe work environment with no violations. Maintained profit margins while achieving budget goals consistently.

Warner Robins, Georgia, United States

Visually examines containers to ensure proper specification. Pack ware manually into container if automatic equipment it’s not utilized. Supply empty cartons and places filled cartons on conveyors. Activate automatic machines and place where off or on the production line and necessary. And Un-jam equipment such as conveyor lines, inspection equipment and case Packers as necessary. Prepare paperwork such as production tally sheet. (Re-select)

Savannah, Georgia, United States

I serve as a liaison between the residential director and the residents of the building. I ensure that all concerns are addressed. In addition, I ensure that all resident information is on file as recent as possible. Implemented monthly educational and social programs for residents. Facilitated mediation between residents. Documented and reported all incidents pertaining to the residents and building maintenance. Conducted monthly room and wellness checks to ensure resident safety. Supervised front office, daily visitation, and on-call staff.

Savannah, Georgia, United States

 Served as the University Parking Services Lead, acting as a liaison between the Parking Services Coordinator and Supervisor. Worked both in the field and office, overseeing and supporting Parking Services operations. Led and trained parking staff, ensuring proper procedures were followed, and provided guidance for patrollers. Addressed customer inquiries and concerns via face-to-face interactions, phone, and email. Managed parking enforcement operations, including issuing citations, immobilizing vehicles, and coordinating towing. Educated staff and the campus community on University parking rules, regulations, and policies. Represented Parking Services in meetings, serving as a point of contact for the department. Collaborated with campus leaders to plan, execute, and oversee parking logistics for University events.

Habersham Branch, Savannah Ga

Macon, Georgia, United States

Outbound order picker

Jasper, Georgia, United States

Male in cabin camp counselor

Macon, Georgia, United States

Maintain cleanness of building Supervise kids in the games room Runs Programs Assisted at the front desk Assisted kids with homework

Master Of Business Administration - Mba, Hospitality Administration/Management

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.46

Activities and Societies: Cum Laude graduate, RHA, RA, Collegiate 100, SGAMinor: Computer Information Systems

High School Diploma, Business Information System, 3.0

Activities and Societies: DECA CTI Marching Band