Devayani Gurav Email & Phone Number

India

Mumbai Area, India

Client servicing, account management

Mumbai, Ndia

• Business expansion (RMG & TAG) • Key Account Management of Helios’s premier clients. (BFSI/ITES)• Strong in Client Relationship Management, Rapport-building • Driving the team to meet client expectation• Timely Team Review and extending the required support in closing the position• Review calls, shake hand calls and escalation calls • Hands on Service Delivery - Pre- sales and post sales service • Strategizing and Implementation. • Resource / Offer Management

Hyderabad Area, India

Account Management, Business expansion, Client Relationship Management, Client Acquisition, Service Delivery, billing and collection, SPOC for all Clients and Resources, Escalation point for Management of fulfilment and Support issues etc. Ensure quality & compliance.

Mumbai

Exposure in the areas of Manpower Planning, Recruitment & Selection, Induction, Policies / Processes/ Systems designing & implementation, HR MIS & Reporting, Compensation & Benefits, Performance Management, Employee Engagements, Grievance Handling, L & D, Employee Relations and retention, Change Management, Administration. Strategic Human Resource Planning and Employee Management. All aspects of recruitment  Administrative duties and record keeping. (MIS)  Counselling… Show more Exposure in the areas of Manpower Planning, Recruitment & Selection, Induction, Policies / Processes/ Systems designing & implementation, HR MIS & Reporting, Compensation & Benefits, Performance Management, Employee Engagements, Grievance Handling, L & D, Employee Relations and retention, Change Management, Administration. Strategic Human Resource Planning and Employee Management. All aspects of recruitment  Administrative duties and record keeping. (MIS)  Counselling employees and handling grievance or feedback. Employee relation/ retention - Training and Developing Staff / Monitoring learning and development- Performance management and Review  Maintain on board and exit formalities Organization Awareness/Induction: As an accredited mentor, taken the responsibility of getting fresh professionals smoothly inducted into the corporate process and motivate them towards higher performance. Show less

Hyderabad Area, India

 New Client Acquisition and Business expansion  Account Management, Client Relationship Management Administration and co-ordination of the events  Short listing and Validating profiles  Expectancy and Offer management.  Co-ordinating for day to day interview process.  Assist in training needs and monitor training program, conducting soft skills training sessions Data base management (MIS).  Preparing various analyses for candidate’s improvement areas and… Show more  New Client Acquisition and Business expansion  Account Management, Client Relationship Management Administration and co-ordination of the events  Short listing and Validating profiles  Expectancy and Offer management.  Co-ordinating for day to day interview process.  Assist in training needs and monitor training program, conducting soft skills training sessions Data base management (MIS).  Preparing various analyses for candidate’s improvement areas and interview performance. Compliance regulations. Show less

Kuwait

www.itc-kuw.com (procurement)To initiate and finalize all contracts with client, to sort out new requirements and develop new contacts of global Suppliers for our requirements. Worked and completed projects successfully as the POC for CENTCOM Contracts. Follow new acquisitions/solicitations, active in preparing bids and submitting on behalf of organization to U.S.ARMY (CENTCOM). Visit to US Army camps for discussion on the bid and for better understanding of the Project… Show more www.itc-kuw.com (procurement)To initiate and finalize all contracts with client, to sort out new requirements and develop new contacts of global Suppliers for our requirements. Worked and completed projects successfully as the POC for CENTCOM Contracts. Follow new acquisitions/solicitations, active in preparing bids and submitting on behalf of organization to U.S.ARMY (CENTCOM). Visit to US Army camps for discussion on the bid and for better understanding of the Project execution.Positives: Acquired complete knowledge about business relations in Kuwait/Iraq and best sources.Estimate Project costs for turnkey operations and procurement. Show less

Mumbai Area, India

 Profile mapping, short listing and interview of candidates. Monitoring performance and solving employee’s grievances. Performing day to day administrative work and record keeping Keeping day to day accounts which include maintaining accounting data, vouchers and petty cash in tally, voucher preparation and other basic accounts.

Mba/Pgdm, Human Resource Development

Bachelor Of Commerce