Devdan Sidhu Email & Phone Number

Mount Gravatt East, QLD, AU

Australia

Gold Coast

In February, I entered into a secondment as a Team Leader for a group of 11 agents. In this role I am responsible for managing a team, ensuring they are performing their role inline with the EBA and reporting on key metrics. My key responsibilities in this role are:Constant coaching and training my teamProviding daily, weekly and monthly reportsAnalysing.

Gold Coast, Queensland, Australia

In this role I was required to help design new processes and test new systems before they were introduced to the nbn's Customer Service sector. My key responsibilities in this role were: Liaising with key stakeholders via video conferences and emails Discussing and negotiating responsibilities between different stakeholders Assisting with running online.

In this role, my responsibilities include liaising with customers and internal stakeholders via phone, email, social media, and in-person meetings. I am also responsible for assessing reports from customers regarding potential safety hazards and organizing for these to be made safe within strict time frames. Working for Australia’s largest.

Gold Coast, Queensland, Australia

Gold Coast, Queensland, Australia

Gold Coast, Queensland, Australia

Gladstone City

As a shift manager I had a wide variety of roles and as such developed many skills that have I have taken with me throughout my professional career. The key skills and responsibilities in this job were: Working efficiently and quickly in a fast paced environmentManaging the work of employees Resolving and preventing conflict between employeesDeescalating.