Devdatt Mallick Email & Phone Number

Sion, Maharashtra, India

• Inventory Management:
• Maintain accurate and up-to-date inventory records of upto 1000+ skus.
• Conduct regular stock audits and cycle counts to ensure inventory accuracy.
• Monitor inventory levels and coordinate with procurement to manage reorder points and stock replenishment.
• Develop and implement inventory control procedures to minimize shrinkage and obsolescence. Warehouse Operations:
• Oversee all warehouse operations, including receiving, storage, order picking, packing, and shipping.

Kurla

• Demand Planning & Fulfillment
• Monitor the forecast models for different product categories, incorporating business intelligence and forecast information gathered from sales, marketing, finance, retailer replenishment analysts, and other sources.
• Evaluate the forecast results and suggest corrective measures.
• Ensure that there is an uninterrupted supply of goods for operations and escalate matters if there is any threat.
• Ensure that stocks are available to ensure continuous supply to the customer.Stakeholder Management
• Act as an interface between Marketplace teams, 3PL provider, KAMs, Logistics, Global Sourcing, IT, Finance, Country teams and other supply chain functions and manage key activities to ensure efficient process.

Kurla

• Improved cycle count discrepancy rates 99 % through process improvements and maintaining high levels of data integrity.
• Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
• Implemented best practices and process improvements to boost supply chain performance.
• Evaluated and implemented new technology solutions to improve order processing.
• Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
• Studied movement of goods to identify gaps in efficiency and other areas needing improvement.

Mumbai, Maharashtra, India

• Coordinated with Logistics partner like Bluedart, Delhivery, Gati for pickup requests for standard & expedited customer delivery and documented accurately to achieve correct billing.
• Generated documentation and information required for customer shipments.
• Tracked orders and notified customers service department of status or potential delays.
• Maintained excellent working relationships with customers service department by efficiently responding to inquiries and complaints.
• Planned and supervised shipments from vendor pickup to customer delivery.
• Conducted investigations to resolve issues related to RTO, damaged, theft & lost shipment.

Vashi

• Supervising 20 team members from claim department & seller protection program, outbound call and emails for various type of claim (Product not received/ Product received in damage condition/ Product significantly not.
• Mentored and guided employees to foster proper completion of assigned duties. Claim settle performance: 85% within 5 days from the date of claim register.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Built strong relationships with customers through positive attitude and attentive response.
• Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.

Vashi

Vashi

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Commerce - Bcom, Business/Commerce, General, A

Hsc, Business/Commerce, General, A

Ssc