Devdatta Ray Email & Phone Number

Bengaluru, Karnataka, India

Noida, Uttar Pradesh, India

• Successfully implemented a performance management system resulting in a 20% increase in employee productivity and engagement.
• Led recruitment & selection processes, leading to a 30% reduction in time-to-hire and a 15% increase in the quality of hires.
• Established & upheld a robust framework of HR policies & procedures, including comprehensive employee handbooks & codes of conduct, to ensure organizational compliance & enhance employee well-being.
• Expertly managed & resolved employee relations matters, including conflict resolution, disciplinary actions & terminations, fostering a harmonious work environment conducive to productivity & professional growth.
• Designed & executed customized training programs aligned with organizational goals and culture, utilizing effective learning tools and methodologies to drive continuous employee development.
• Built trust & credibility within the organization, fostering collaborative relationships between management & employees.

Noida Area, India

• Streamlined the entire recruitment & selection process, overseeing sourcing, screening, interviewing, and seamless onboarding of new employees, leading to a significant reduction in time-to-hire.
• Formulated & executed HR strategies and initiatives closely aligned with overarching business objectives, thereby fostering enhanced employee engagement & performance across the organization.
• Efficiently coordinated & executed a range of employee engagement initiatives, cultivating a positive work culture and elevating overall employee satisfaction levels.
• Delivered impactful training & development programs aimed at enhancing employee skills & knowledge, consequently driving improved performance & creating opportunities for career growth.

Noida, Sector-62

• Identifying new leads.
• Managing clients.
• Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
• Overseeing direct communications with customers through the CRM.
• Planning, executing and following up on customer retention campaigns including text mails, social media, etc.
• Worked as a part of the Technical Customer Support team at Incredimail. Solving Customer queries globally and assisting them.

Noida Area, India

Writing content, related to Software Testing for Client website.

Pgdhrm, Human Resources Management And Services

Master Of Arts (M.A.), English Literature (British And Commonwealth)

Bachelor Of Arts (B.A.), English Honours

Icse, Isc