Role - Manage the overall IT operations specifically for Web and App Developments

Working as a Corporate Manager responsible for project deliveries, spearheading strategic IT initiatives, Digitalization initiatives, Large Program management, IT Financials, Vendor evaluation, negotiation and management, Operations management . Also managing the Mobile app deliveries and releases

Role - IT Delivery Manager for Canada Based Major Retail CustomerResponsibilities - • Overall delivery and support lead for the Non SAP portfolio ( Team size - 80 associates). • Technology stack consist of Middleware technologies like IBM Integration Bus (IIB), Java, API Gateway, BI, ETL Informatica, etc. • Account size of 40 Million+ Canadian dollars. • Ensured Maximum chargeability for T&M team and managed 30+ projects in parallel.• Managed support for delivered projects with stringent SLA’s and 24/7 operations.• Coordination with the Onshore stakeholders, to understand the business requirements and passing it them to the technical team for designing and execution• Responsible for driving automations and innovations as part of delivery agenda. • Managing the PMO team ensuring all the budgeting, planning and tracking of the deliveries.IT Manager: Managing 2 major NA based Utility companies accounts. Both are the oldest clients for Accenture. Responsibilities:• Offshore deliveries and onshore stakeholder management for both clients (Team size - 80 associates). • Separate teams for SAP and Non- SAP applications. Non SAP. 80+ applications supported with tech stacks - Oracle PLSQL, PB, Java and .net. and middleware technologies like - Broker, BPM, etc. • 24* 7 SLA based support through India office in a restricted bay. Ensured resource availability for critical applications round the clock. • Planned Shift roosters, managed Tier 1, 2 and 3 level support.

Offshore Delivery Manager for a UK based Government Account:Responsibilities - • Planned and managed a major enhancement release. • Managed a large team (60+ associates) of highly skilled associates working on various technologies likes – Siebel CRM, BANCS, WPS, Middleware technologies, databases and testing.• Ensured stakeholders are informed on the project status and highlighted the risks• Worked on new initiatives like Devops understanding and implementation. Program Manager (Oct 2010 to May 2014) for a Large Energy Major Based out of UK :Responsibilities - • Conceptualising the projects, planning scope, cost, deliveries and timelines. Tracking Milestones. • Planning communication, risks management and ensuring quality of the deliverables.• Multiple projects handled at same time spanning across different geographies and different time zones.• Managed multiple stakeholders, ensured that all are informed on the project status.• Did the vendor evaluation and cost negotiation for some of the projects.• Ensured quality documentation for all projects.

Joined Mastek as a trainee programmer and grown to a role of Project Leader in around 7 years of work span. Worked on multiple projects spanning across geographies as well as across domains like Government, Insurance and Finance.