Dev Decoste, Csm, Cspo Email & Phone Number

Springfield, Ma, Us

Burlington, Vermont Area

Successfully managed the development and launch of 350 website projects, resulting in over a $330,000 monthly recurring revenue (MRR) increase over 18 months, including creating project plans, timelines, and budgets, coordinating cross-functional teams, and ensuring delivery on time and within budget.Contributed to a special project initiative to launch a new website program, resulting in a successful multi-million dollar partnership program that exceeded revenue targets and expanded the company's client base.Educate clients on key functionalities of websites to ensure they are confident about being able to use their new productProvide support to help execute the planning, directing and coordination of day-to-day activities.Track tasks across teams using SmartSheetsLed the initiative to establish comprehensive video training resources for new hires, ensuring that all new team members received consistent and effective training.Develop detailed project plans, route deliverables, supply status reports, and supervise the implementation of key initiatives.Adapt to changing processes to meet business needs.Manage implementations using standard project management processes and toolsCoordinate, conduct, and document meetings with internal and external stakeholders to continually drive forward progress and facilitate cross-functional team meetingsManage project risks through data analysisManage ongoing quality control and participate in quality issue resolutionMaintain workflow for all data related reports/investigations, working closely with Client On Boarding, Client Services, Product, Sales, Billing, Engineering, Marketing and various production teams to work seamlessly as an unbiased partyEstablish practices, templates, policies, tools and partnerships to expand and mature the capabilities for the organizationResponsible for making crucial decisions to continually reduce project risks, manage scope, and balance client and business objectives

Burlington, Vermont Area

Improved various keyword's organic rankings from unranked to #1 on Google, resulting in an average organic traffic increase of 25% quarter over quarter.Performed conversion rate optimization resulting in an average organic click thru rate of 6% across all of my accounts, outperforming the company average of 2.5%.Increased organic form submissions for one client by 60% quarter over quarter by streamlining their call-to-action strategyConducted risk management by ensuring all client websites are following best practices for long-term success and removing content identified as risky.Regularly audit our generated content to catch errors and improve out-of-the-box website performance for our clientsImplement various search engine optimization strategies, such as continuous assessment of keywords, metadata, content, monitoring campaign progress, and building linksPlayed a key role in the development of the company's first-ever Off Platform SEO product, resulting in hundreds of new clients across various vehicle manufacturers.Provide data-backed suggestions for modifications that directly impact SEO performance.Coordinate scheduling of internal and external stakeholders to hold regular client calls to review work completed, work planned, trends, and past performanceConsistently acquire and exchange knowledge to enhance the collective expertise of the SEO team.Outline detailed performance insights using various analytics platformsPresented frequent knowledge share sessions to help train and champion growth among my teamCoordinate scheduling of internal and external stakeholders to hold regular client calls

Processed weekly Explanation of Benefits (EOBs) insurance payments from Aetna, Blue Cross, Health New England, Tufts and Mass HealthPosted insurance payments to BrightTree and Advanced Charts Practice Management (ACPM)Reduced company bad debt by sending patients to collections and writing off old debtStreamlined Collections process by digitizing and organizing required forms using Adobe AcrobatIncreased cost savings through improved process efficiencies, resulting in more work being done in less timeWorked with healthcare providers to obtain prior authorizations for patientsObtained HIPAA Handbook for Healthcare Staff: Understanding the Privacy and Security Regulations Certification

Www.Thebestguitarlessons.Com

Drive sales through effective marketing techniques. Manage hands-on content deployment and maintenanceOversee QA and A/B testing of contentManaged a team of copywriters to produce high quality content at scaleBuild web presence and following through social media campaigns. Boost sales by deadlines through PPC campaigns. Optimize posts and pages for high search engine rankings. Provide fast, quality customer service.

Richmond, Vermont

Establish company Google Partner profile. Research, develop and optimize pay per click campaigns. Met manager's challenge to obtain Google AdWords certification in first 6 months of employment - in only 1 month.Redesigned website properties for UX and conversions. Lead communications with co-registration partners. Assist in Marketing budget allocation. Collaborate with Sales & Tech teams to maximize leads. Designed graphics & promotional material for web use.Study stock market and investment trends to enhance the quality of my work and to pitch investments to company board.

South Burlington, Vermont

Optimize eBay listings for maximum sell-thru rate. Create & manage eBay listings with SixBit eCommerce software. Product photography. Conduct competitive analysis to promote growth in eCommerce department. Prepare products for FBA shipments. EBay Storefront development.Task tracking using Asana.Self-Directed position with minimal oversight.

South Burlington, Vt

Consistently completed large scale jobs by deadlines. Trained new employees. Created films with Adobe Illustrator. Stretched new silk screens as old ones wore out. Efficiently managed production floor duties.

Preparation of static image and rich media assets to be used to drive sales for the online store. Provide support to the Manager for day-to-day operation. Ensuring content is up to date, supporting product management through accurate spreadsheet preparation and administration. Self-Directed position with minimal oversight.

Bachelor Of Science (B.S.), Graphic Design And Digital Media

Activities and Societies: Ski & Ride Club

Certificate Of Concentrated Study, Digital Marketing

Software Development

Coursework toward Bachelor of Science degree

Certificate Of Concentrated Study, Java Programming

Certificate Of Concentrated Study, Software Development

Certificate Of Concentrated Study, Web Design

Certificate Of Concentrated Study, C# Development

Certificate Of Concentrated Study, Web Programming

Certificate Of Concentrated Study, Web Development

Certificate Of Concentrated Study, Php Programming

Education record