Devdutt Kumar Email and Phone Number

in this company, I am working as IT helpdesk Co ordinator/Team Lead . I am appointed for the Delhi police Cctv surveillance Project.o Responsible for managing & troubleshooting Liveo Cameras under Delhi Police CCTV Cameras Project Maintain Field Team and regularly follow up of the team Members.o Design and implements of Cabling structure of Network.o Escalated help desk tickets services tools – NMS (Network Managements System)o Installation Configuration and Troubleshoot of Workstation and systems of Delhi Police Clients users.o Technical support of various hardware and software related

Maintaining 160 + computer and hardware deviceso Installation, Configuration and Troubleshootof Cisco & Switches (IE.4000)o Creating RMA of faulty Switches and Cameras through WebExsession Installation, Configuration and Troubleshoot of Network IP Cameras Responsible for managing & troubleshooting159 plus location’s 1401 Live Cameraso Monitoring 1401 Network camera through M3s Videomanagements Software.o Installation Configuration and Troubleshoot of 50 + Workstation and systems

Team Handling IT Hardware Networking Hardware and network Device installation and support Troubleshoot Motherboard, Modems .Responsible for Hardware and Software System Configuration, Maintenance on Microsoft, PCs, Network Support (LAN), Like Cabling, NIC, and switch Managements Technical support for desktops, laptops, NVR Reinstall operating system and up gradation of operating system