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@google.com
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3 phones found area 561
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LinkedIn matched
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💻 Emma Morales is listed as Nursing Student | Previous Google Manager at Career Break, based in Oakland, California, United States. AeroLeads shows a work email signal at google.com, phone signal with area code 561, and a matched LinkedIn profile for 💻 Emma Morales.
💻 Emma Morales previously worked as Career transition at Career Break and Technical Operations Manager at Google. 💻 Emma Morales holds Registered Nursing/Registered Nurse from College Of San Mateo.
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AeroLeads found 2 current-domain work email signals for 💻 Emma Morales. Compare company email patterns before reaching out.
Full time student completing Nursing school prerequisites at San Mateo Community College. Future program: Samuel Merritt University Previously: Technical Operations Manager based in SF. Managed team of engineers responsible for providing Google IT Internal Support
Listed skills include Customer Service, Os X, Social Media, Microsoft Office, and 45 others.
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Will be a full time student until 2026. Pursuing an Accelerated Bachelors of Nursing.Pre-requisites for Nursing ProgramSpring 2024BIO110CHEM410ANTH110Summer 2024NURS615BIOL250Fall 2024PSYC200BIOL310BIOL260Spring 2025BIOL240NURS316
Mountain View, Ca, Us
I manage IT Support Engineers in San Francisco.Technical support at Google is staffed by globally located IT Support Engineers. Our teams mission is to enable the people and technology that keep Google running. Our IT team provides the front line user support for all of our internal tools and technologies, beyond the day-to-day, the team contributes to longer-term technical projects, process improvement and the documentation efforts that help make the Google magic happen.I help Inspire, grow, and develop talented engineers while providing direction for the team, leading through outcomes.I collaborate with partner teams to achieve shared objectives, provide strategic insight, and lead continuous improvements in our services. I track key operational metrics, identifying process improvement opportunities, and delivering on strategic initiatives.I Interview and review engineers for our hiring pipeline.
Mountain View, Ca, Us
Grow and develop Technical Residents in the IT Residency Program at Google. Google's Information Technology Residency Program (ITRP) is a 26-month role designed to jumpstart your career in technology at Google or beyond. Residents will learn what it takes to support and scale Google’s technology from our corporate infrastructure to end users.
Mountain View, Ca, Us
Grow and develop Technical Residents in the IT Residency Program at Google. Google's Information Technology Residency Program (ITRP) is a 26-month role designed to jumpstart your career in technology at Google or beyond. Residents will learn what it takes to support and scale Google’s technology from our corporate infrastructure to end users.
Mountain View, Ca, Us
Partner with stakeholders, vendors and other technical support teams to coordinate troubleshooting process and resolution for incidents and problems in a timely manner. Act as a mentor to IT Residents at our ITRP hub, with deep focus on enablement and mentorship. Use insights gained through direct support to advocate for users, working with partner teams to identify problematic user journeys and prioritize solutions.Provide hands-on and remote root cause analysis of IT issues on multiple technologies and platforms, including hardware, software, tools, services, networks, integrated video and audio conferencing equipment at Google scale.Act as an escalation point for particular SFO operations to our various support channels, and stakeholders.Perform consults for technicians on escalated issues encountered from various support channels.Participate in or lead IT projects, ensuring that projects are designed and planned well, focusing on delivering a solution or technical improvement. Analyze all relevant data to show business impact of projects.Actively work on improving front facing user and tech documentation in order to increase tech and user efficiency.
San Francisco, California, Us
Maintenance of High end audio/video automation with Crestron and Tesira equipment Build and plan scalable AV solutions for all markets Laptop and systems automation using Jamf and other automation tools Office networking including wifi and VPN Work with Security team to ensure IT security best practices and preventive measures Office build-outs from start to finishCloud applications in a single sign-on environment Work on new ways to automate our application delivery through self-service, virtualization, or other means Collaboration with department leads to determine how IT can help solve our biggest technical issues Project management Determine new ways to help support our growing remote offices Technical documentationScope out current application set and work with stakeholders to consolidate services Asset management and lifecycle processes Mentored IT Technicians and acted as an escalation point for any complex issues
Mountain View, Ca, Us
Provide direct and remote support for Linux, OS X, Windows, Chrome OS and Android platforms in addition to network based applications.Troubleshooting of Google’s corporate resources and applications.Develop and participate in local and world-wide IT projects and initiatives, of small to medium complexity.Provide support for services such as video conferencing, remote access and new internal products and mobile technology.Analyze incoming requests and create self-service documentation for Google’s internal users and the global support team.
Mountain View, Ca, Us
Worked on a rotation with the Technical Solutions Engineering team, supporting G Suite in the specialization of Mobile, Sync & Migration(MSM).Dealt with different migration and sync tools available for our enterprise customers.Used internal and external troubleshooting tools like Google log analyzer and Wireshark.Worked along side a mentor to gain an understanding of proper workflow in regards to case handling. Provided tier 2 & 3 support for Google's production components of G Suite that involved the problem space of MSM. Handled consults & escalated cases from frontline support for ActiveSync & Google Sync protocols, GCDS (Google Cloud Directory Sync), GSMME ( G Suite Migration for Microsoft® Exchange), GSSMO (G Suite Sync for Microsoft® Outlook), DMS (Data Migration Service), Google Device Policy, Google Mobile Device Management, Calendar Interop, and other sync and migration tools used by G Suite subscribers. Externalized internal bugs for vendor visibility to decrease consult submissions.Worked with G Suite Software Engineers and site-reliability engineers to fix bugs related to our MSM tools. Worked with documentation team to update externally facing user documentation that was showing incorrect compatibility with certain sync options.
Cupertino, California, Us
Troubleshooted both hardware and software customer issues on laptops, desktops, and mobile devices.Performed hardware repairs on laptops, desktops, and mobile devices. Made customer calls in order to inform them about their repairs.Calls often were to reset expectations related to cost, and repair outcomes.Required great customer service skills in order to convey appropriate options over the phone.Mentored Retail Support I technicians in their daily workflow.Provided support to technicians in their questions during their appointments.Provided expertise knowledge and guidance to technicians.Gave technicians resources in order for them to follow up on how I obtained answers.Trained new Retail Support technicians.Provided training using Apple’s facilitator guide in order to have technicians pass their mobile certification exam.Provided trainings for customers.Performed One on One trainings to our One to One members.Performed Group trainings for Apple’s free workshops (6-12 people).Trained customers how to use their Mac hardware, iOS hardware.Trained customers on all iLife, iWork products.Provided Business trainings for our Business customers.Trainings covered MDM solutions, Business services offered, Business solutions such as custom Apps, custom settings, etc.Trained groups of 1-8 Business customers.Informed customers of Joint Venture services often selling them on the spot.Worked closely with Apple Business Specialist in store in order to make sure trainings were optimized.
Boca Raton, Fl, Us
Provided help desk support for small business/enterprise users. Configured Asterisk VoIP phones and supported deployments of VoIP systems. Troubleshooted PCs and Macs, networks, VoIP systems, and email services on Exchange services.Assisted with configuration of Cisco switches.Managed company website using Dot Net Nuke CMS.Optimized SEO for company site.Performed website services for clients.Provided quotes for hardware and software for new and current customers. Managed Microsoft Volume Licenses for clients. Managed Cisco SMARTnet licenses for customers and sites. Repaired LCD screens on laptops. Built custom PCs for customers. Provided hard drive recovery support and repair. Managed CEO/Lead Engineers schedule and projects.Invoiced customers for services, and managed Accounts Payable and Accounts Receivable.
Quick answers generated from the profile data available on this page.
💻 Emma Morales works for Career Break.
💻 Emma Morales is listed as Nursing Student | Previous Google Manager at Career Break.
AeroLeads has found 2 work email signals at @google.com for 💻 Emma Morales at Career Break.
AeroLeads has found 3 phone signal(s) with area code 561 for 💻 Emma Morales at Career Break.
💻 Emma Morales is based in Oakland, California, United States while working with Career Break.
💻 Emma Morales has worked for Career Break, Google, Opendoor, Apple, and Byte Solutions, Inc..
You can use AeroLeads to view verified contact signals for 💻 Emma Morales at Career Break, including work email, phone, and LinkedIn data when available.
💻 Emma Morales holds Registered Nursing/Registered Nurse from College Of San Mateo.
💻 Emma Morales is listed with skills including Customer Service, Os X, Social Media, Microsoft Office, Photoshop, Management, Sales, and Ios.
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