Designing visually compelling graphics and website elements that align with the brand’s aesthetic and goals.Collaborating with the marketing and development teams to ensure cohesive visual representation across all platforms.Enhancing user interface (UI) and user experience (UX) through creative and functional design principles.Maintaining and updating the company website to improve functionality and user engagement.Utilizing design software and tools to create branding assets, digital advertisements, and website layouts.Assisting in the execution of social media campaigns with visually appealing graphics.

ElavateXIndia is a company that specializes in providing comprehensive technical support to startups and businesses. With a team of skilled professionals, ElavateXIndia offers a range of services, including website development, application development, customer service, and more, to help companies grow and achieve their goals.

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Customer Care Executive | Teleperformance, Mohali, India | Norton and Lifelock International Process(December/2023 started - March/2024 ended)As a dedicated Customer Care Executive at Teleperformance, I played a pivotal role in the technical support team for the Norton and LifeLock international process. Working within the dynamic environment of a global customer service organization, I honed my skills in providing exceptional support to clients based in the United States.Key Achievements and Responsibilities:Collaborated with a diverse team to deliver top-notch technical support for Norton and Lifelock products, ensuring customer satisfaction and issue resolution.Demonstrated effective communication skills in English while interacting with clients from the United States, enhancing my ability to understand and address their concerns.Successfully navigated and resolved complex technical issues, contributing to the overall positive customer experience and brand loyalty.Participated in ongoing training sessions to stay updated on the latest product knowledge and industry trends, ensuring a comprehensive understanding of the services offered.Utilized problem-solving and analytical skills to troubleshoot issues, providing efficient solutions to meet customer needs.This experience not only strengthened my technical acumen but also significantly improved my English communication skills in a professional context. It allowed me to thrive in a fast-paced, customer-focused environment, contributing to the success of the international support team.

https://www.scribd.com/document/620548223/Infosys-Training#