Dr. Alesheia Baccous
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Dr. Alesheia Baccous Email & Phone Number

Overcoming learning and engagement obstacles with technology at Red Hat
Location: Greater Houston, United States, United States 12 work roles 3 schools
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Overcoming learning and engagement obstacles with technology
Location
Greater Houston, United States, United States
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Who is Dr. Alesheia Baccous? Overview

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Dr. Alesheia Baccous is listed as Overcoming learning and engagement obstacles with technology at Red Hat, a company with 16145 employees, based in Greater Houston, United States, United States. AeroLeads shows a matched LinkedIn profile for Dr. Alesheia Baccous.

Dr. Alesheia Baccous previously worked as Sr. Learning Platforms Manager at Red Hat and Sr. Career Platforms Manager at Red Hat. Dr. Alesheia Baccous holds Doctor Of Education (Ed.D.), Leadership And Professional Practice from Trevecca Nazarene University.

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Red Hat

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Profile bio

About Dr. Alesheia Baccous

I am a learning and Career development enthusiast. I am passionate about using innovative technology to create meaningful learning experiences that spark learner and employee engagement.My passion for using technology to make learning engaging began as a child. I remember thinking in class, "Who designed this textbook?" and "There's got to be a better way to teach this." Like other millennials, I fell in love with technology after an introductory Mavis Beacon typing and computer technology class coupled with "learning in the flow of work" in HTML for building Myspace pages.To my surprise, how I learned technology set the framework for my ideology on designing and delivering learner & career experiences. My mission is to put humans first in making technology work. Through human-centered design, I deliver revolutionary solutions for complex issues that positively influence learners and the organizations they serve.My success in higher education has been achieved by using equitable e-learning, instructional technology, and collaborative learning tools to align the competency-driven academic learning space with the skills-driven workplace.My success in the corporate workspace is rooted in using technology platforms to equip team members with the skills needed to learn their roles, grow in their roles, and recognize how their current skills or upskilling serves their organization & future with the possibilities of serving other roles that align with their goals. If you've read this far, let's chat or add me as a connection because we've bonded now! Have a great day!

Current workplace

Dr. Alesheia Baccous's current company

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Red Hat
Red Hat
Overcoming learning and engagement obstacles with technology
raleigh, north carolina, united states
Website
Employees
16145
AeroLeads page
12 roles

Dr. Alesheia Baccous work experience

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Sr. Learning Platforms Manager

Current

Raleigh-Durham-Chapel Hill Area

Moderate LMS usage for Red Hat University (RHU) instructional designers and content administrators to ensure best practices in the design, development, and delivery of learning experiences to be used in the advancement of employees’ skills and capabilities. Maintain LMS integrations for engagement tools and platforms used to deliver and manage learning.

Jun 2021 - Present

Sr. Career Platforms Manager

Current

- Serve as system administrator and Mentorcliq platform host for 12 company wide globalrelationship based career development programs with over 2,050 enrolled and 795 matched partnerships for the purpose of serving underrepresented workplace populations.- Evangelize platform benefits and features to program managers while serving as a technical subject.

Mar 2023 - Present

Director Of Digital Teaching & Learning

Raleigh-Durham, North Carolina Area

- Evaluate training and e-learning methods for proficiency, adherence to SCORM and Section 508 accessibility compliance, state compliance, and university accreditation compliance. Provide alternatives or suggestions to business units to accomplish goals and maintain compliance.- Orchestrate daily operations of Office of Digital Teaching & Learning.

Oct 2018 - 2021

Instructional Writer/ Developer

Houston, Texas

- Evaluated training and e- learning methods for proficiency, provide alternatives or suggestions to business units to aid in team member leadership and career development programs for the recruitment and retention of team members. - On-boarded 5- 10 new team members 5 times per week, per year through interaction with the organization onboarding program..

Jul 2016 - Oct 2018

Learning And Development Instructor/ Instructional Designer

Houston, Texas

- Develops innovative methods for engaging learners in carefully designed curriculums and courses, provides guidance on the use of instructional materials, identifies and caters to a variety of learning styles.- Works collaboratively with Learning and Development Staff to develop educational activities that enhance the learning experience and adhere to.

Oct 2015 - May 2016

Mortgage, Lender, Insurer And Regulatory Quality Control Analyst Ii

Greensboro, North Carolina

- Lead comprehensive loan level and system needs analysis, task analysis and gap analysis of mortgage loan origination and servicing opportunities ensuring adherence to mortgage investor/insurer guidelines, state/federal regulations and bank/company policies.- Facilitated scheduled monthly loan audits on over 200 team members to collect data necessary to.

Sep 2013 - Oct 2015

Mortgage Loan Analyst

Charlotte, North Carolina Area

- Examined mortgage Uniform Loan Applications and interpret form data for seasoning, tenure in employment, additional property ownership, and calculation debts and assets.- Interfaced with Loan origination and Documentation systems such as BlitzDocs, Calyx, Encompass, and Byte, in addition to AUS systems such as Loan Prospector and Desktop Underwriter..

Jan 2013 - Sep 2013

Customer Call Center Professional

Mclean, VA

- Lead clients in a broad range of mortgage topics across the disciplines of loan origination, delivery, and servicing, ensuring compliance to established GSE loan guidelines.- Exhibited full use and application of standard principles, theories, concepts and techniques as it pertains to Freddie Mac Making Home Affordable Programs, HUD, FHA, and VA loan.

Dec 2011 - Jan 2013

Signal Support Systems Specialist

Durham, NC

-Troubleshoot, trained, maintained, and operated all military communication devices to include but not limited to radios, computers, and antennas. -Assessed soldier needs and analyzed technology learning and development gaps, utilized finding to define and develop training objectives, course needs and course outlines. -Developed learning programs.

Jan 2006 - Jan 2012

Customer Service Representative

Mcleansville, NC

- Proactively solved moderate to complex issues and delivered first contact resolution, using comprehensive knowledge on bank policies, procedures, and products. - Communicated with consumers using tact and poise maintaining appropriate tone, pace, and language, while actively listening to establish necessary functions to render remedy for customer.

May 2010 - Mar 2011

Customer Service Representative

Kgb

Mcleansville, NC

- Provide information on city and state information listing as requested by public inquiry. - Exceptional team played frequently volunteered to work overtime hours to alleviate hold time. - Consistently met and exceeded all performance benchmarks (call hand time and quality), exceeding over 100 calls per day.

Jul 2008 - Mar 2009
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Colleagues at Red Hat

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3 education records

Dr. Alesheia Baccous education

Doctor Of Education (Ed.D.), Leadership And Professional Practice

Trevecca Nazarene University

Master Of Science (M.S.), Instructional Design And Technology, 3.9

Attaining the necessary skills to effectively engineer the learning process as it pertains to the K-12, post - secondary, and corporate.

FAQ

Frequently asked questions about Dr. Alesheia Baccous

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What company does Dr. Alesheia Baccous work for?

Dr. Alesheia Baccous works for Red Hat.

What is Dr. Alesheia Baccous's role at Red Hat?

Dr. Alesheia Baccous is listed as Overcoming learning and engagement obstacles with technology at Red Hat.

Where is Dr. Alesheia Baccous based?

Dr. Alesheia Baccous is based in Greater Houston, United States, United States while working with Red Hat.

What companies has Dr. Alesheia Baccous worked for?

Dr. Alesheia Baccous has worked for Red Hat, Purdue University Global, Shaw University, Cornerstone Home Lending, Inc., and Envoy Mortgage.

Who are Dr. Alesheia Baccous's colleagues at Red Hat?

Dr. Alesheia Baccous's colleagues at Red Hat include Martin Seman, Syed Faisal Kazmi, Zhe Peng, Raj Bhai, and Juan José Mendez.

How can I contact Dr. Alesheia Baccous?

You can use AeroLeads to view verified contact signals for Dr. Alesheia Baccous at Red Hat, including work email, phone, and LinkedIn data when available.

What schools did Dr. Alesheia Baccous attend?

Dr. Alesheia Baccous holds Doctor Of Education (Ed.D.), Leadership And Professional Practice from Trevecca Nazarene University.

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