Deven Dixit Email & Phone Number

Greater Toronto Area Metropolitan Area

Toronto, Canada Area

• Proactively reaching out to clients to build financial relationships by tailoring investment advice to their unique needs• Superior understanding of mutual funds and regulatory requirements in the investment industry• Consistently exceeds mandated metrics for compliance • Top client satisfaction scores based on Ipsos Reid surveys showing dedication to a superior client experience• Successfully closed: YTD $ 640,000.00 comprising of new money as $ 138,000.00, Registered Accounts $ 448,000.00, IRP Referral - 44,000.00 and Assisted TFSA – 10,000.00• Took the initiative to train and coach several newly hired advisors and became their mentor throughout their training program resulting in strengthening of the team dynamics and overall performance of the team

Toronto, Canada Area

• Responsible for Verifying Proof work received from BSC, PSC and CSF Departments and checking that the GL’s are properly encoded, the amount is balanced and is prepared in correct manner.• Verifying the GL’s prepared on People soft and that they are under the correct amount number and that they are serialized where required and Cross matching the same.• Closing of Service Platforms CSF, BSC and PSC.• Responsibility included providing excellent service to internal service partners and to be an integral part of service delivery team.• Processed Right Faxes, Titles, Grads, Journals, RBC Express which are cross matched on to Microsoft Outlook with 100% accuracy and speed.• Worked with more then 100% efficiency keeping in mind providing excellent service to client.• Responsible for collection and delivery Manual Proofs from various departments, and processing the end of day reports

Mumbai Area, India

• Designed various input controls, asset security controls and reconciliations to tighten internal control. Some of these were error proofing of data entry in system, daily reconciliation of securities in settlement and depository accounts of clients in various systems etc.•Re-engineered the Settlement and Depository department after through study of process flows and reduced cycle time by one hour and also effectively reduced cost. •Re-engineered processes and also contributed towards developing existing software to accommodate and to cater to need of the funding and SLB business.•Co-ordinating with the technologies support team and deciding on the architecture of the automated process.•Was awarded best performance award from Executive Board of Directors.•Contributed as work flow co-ordinator or subject matter expert during automation of process. In capacity of Manager led many projects of process automation/improvement wherein prepared business requirement, created examples to explain complex business logics to IT teams, drafted test cases, checked the accuracy of the process in UAT as well as in parallel run and made manual for the users. Major processes were Settlement module, Collateral release module, KYC Module, EOD reconciliation, depository reconciliation and settlement reconciliation.•Prepared process manuals, SOPs and operational guide lines for various operational process and internal controls existing in department which are still used.•Met the requirements specified in service level commitments (SLC) for all operational activities with 100% error free operations. Contributed in achieving highest control effective index for department. •Led the MIS team which designed all critical MIS for Senior Management during exceptional situation. •Liaised with Auditors, Bankers, Customer, Regulators, all internal as well as external stakeholders.

Sap - Fico

Certification In Oracle With Developer 2000

Dbase And Cobol Prgramming

Bachelor Of Commerce (B.Com.)