Devender Dhull Email & Phone Number

Mississauga, On, Ca

Greater Philadelphia Area

• Manage Office 365 Admin center and its products i.e., SharePoint, Exchange admin center, Outlook, Security and Compliance center, billing, Teams Admin center.• Create Virtual machines (in Hyper-V and VMware ESXi) for hosting IIS and SQL servers, as per requirement in production and QA environment• Investigation of issues including but not limited to: Malware infections, data leakage, internal/external network abuse, SPAM/Email Viruses, Phishing attempts, IPS/IDS Alerts.•… Show more • Manage Office 365 Admin center and its products i.e., SharePoint, Exchange admin center, Outlook, Security and Compliance center, billing, Teams Admin center.• Create Virtual machines (in Hyper-V and VMware ESXi) for hosting IIS and SQL servers, as per requirement in production and QA environment• Investigation of issues including but not limited to: Malware infections, data leakage, internal/external network abuse, SPAM/Email Viruses, Phishing attempts, IPS/IDS Alerts.• Maintenance and management of Firewall (SonicWall, PFsense) and Layer-2, Layer-3 switches in EMS data center and Aruba access points across the office.• Performing regular application installations, configurations, and day-to-day administration, patches, and hot fixes deployment on Servers/VMs/Instances/Containers• Execute backup jobs for enterprise servers using Veeam (Community edition, using PowerShell script) and automated the Backup process in Microsoft Azure using Recovery Services Vault.• Help in improving IT business processes and IT awareness among internal users (i.e., prepared Cyber Security Training programs for EMS).• Deploy WDS for building domain workstations(Windows 10), Servers (i.e., Server2012 R2, Server 2016, Server 2019) and configuring software as per requirement.• Manage new hire on-boarding and employee off-boarding, monitor and update user groups and permissions, using Active Directory. Managed internal technology assets including tracking and updating using SCCM and End-Point manager.• Provide support to internal staff and manage Zendesk support tickets escalated to IT, also acting as resource for EMS Customer support team.• PRTG network monitor tool, configure and monitor by installing different probes and sensors for internal company environment and Client website URL’s.• Help in improving IT business processes and IT awareness among internal users (i.e., prepared Cyber Security Training programs for EMS). Show less

Greater Philadelphia Area

• Diagnosed and repaired various Mac, PC, audio, and video equipment Issues per ticket system • Monitoring all servers on daily health check-up; conducting performance monitoring (CPU, memory, and disk space) and using Nagios and reporting / correcting issues• Worked as System Admin L2 Support with a team which supported 35,000 Temple University students.• Managed and Setup windows server 2008, 2008 R2, 2012 windows operating system.• Managed Print Systems (Papercut MF)… Show more • Diagnosed and repaired various Mac, PC, audio, and video equipment Issues per ticket system • Monitoring all servers on daily health check-up; conducting performance monitoring (CPU, memory, and disk space) and using Nagios and reporting / correcting issues• Worked as System Admin L2 Support with a team which supported 35,000 Temple University students.• Managed and Setup windows server 2008, 2008 R2, 2012 windows operating system.• Managed Print Systems (Papercut MF) including print server for over 12 printers in 2 different buildings of Temple University libraries.• Configuring user accounts, user policies, user security, maintaining User Access Accounts and configuring Group Accounts, Group Policies on respective environments• Assisted with image creation and implementation in System Center Configuration Manager.• Worked on group projects with Network and Security teams on deploying security tools and training the students on Cybersecurity.• Working with and troubleshooting SMTP, POP, IMAP, FTP, SSL, HTTP, HTTPS, Telnet, DNS, RDP, TCP, SIP, and RTP Show less

Psm, Computer & Systems Security

Education record