Devender Kumar Email & Phone Number

Gurugram, Hr, In

United Kingdom

• Managed strategic end-user accounts, for securing specifications in user requirement specifications (URS) for new projects.• Developed, implemented, and maintained comprehensive strategic plans for key end-user accounts, aligning them with long-term business objectives.• Led site-level improvement projects, identifying opportunities to enhance operational efficiency, reduce CO2 emissions, and drive productivity improvements.• 4 Bar Factory Initiative: Supported customers in optimising compressed air usage, leading to significant reductions in electricity consumption.• Specification and Targeting: Spearheaded SMC product specifications with end-users, while strategically identifying OEM accounts to drive business growth.• Identified and documented value-added opportunities, enhancing client satisfaction and increasing account profitability.• Gained in-depth knowledge of all catalogued products, promoting simple, engineered, and customised solutions tailored to specific client needs.• Engaged with key stakeholders to discuss and improve Overall Equipment Efficiency (OEE) and Mean Time to Failure (MTTF), boosting equipment reliability and performance.• Cultivated strong relationships and maintained clear communication with key personnel at all levels within strategic accounts, ensuring alignment with business goals.• Maintained detailed records of daily activities and reports in CRM(Sales Connect), ensuring effective customer relationship management and business transparency.

Liverpool, England, United Kingdom

During my MBA, I spearheaded a comprehensive market research initiative for Decently, a pioneering B2B technology company poised to revolutionise the mental healthcare sector with 'Melo', their AI-powered platform. My primary responsibilities and achievements include:Market Analysis: Conducted an exhaustive analysis of the UK mental healthcare industry, identifying key customer segments for Melo, especially within the realm of Traumatic Brain Injury (TBI) care.Global Expansion: Strategically identified and analyzed expansion opportunities in the USA, Germany, and India, laying the groundwork for Decently's global outreach.Strategic Recommendations: Based on the market insights, I outlined definitive go-to-market strategies for each region, ensuring Melo's successful introduction and adoption.Stakeholder Engagement: Fostered collaborative efforts with healthcare institutions, regulatory bodies, and tech companies, positioning Melo as a critical tool in TBI care.Data Management: Navigated challenges stemming from abundant and varied data sources to extract relevant, actionable insights for Decently's growth strategy.Under my leadership, the team provided actionable insights to assist Decently in navigating the competitive UK mental healthcare landscape, positioning them for domestic success and international expansion.

Jaipur, Rajasthan, India

As a Junior Area Sales Manager at SMC Corporation India, a world leader in pneumatic technology, I was entrusted with the management of a diversified client portfolio. This portfolio spanned numerous industries such as Pharma, Automobile, FMCG, Stone Processing, Shot Blasting, and Process Industries (Power, Sugar, Brewery, Cement, Fertilizers), as well as OEM and Special Purpose Machine Manufacturers.My tenure at SMC was characterized by the introduction of new products and expansion of market share, resulting in a significant 20% increase in revenue. I conducted comprehensive air audits to identify areas of improvement, subsequently crafting custom solutions that delivered value to our clients.One of my most notable achievements was the generation of sales exceeding ₹100 million in a new region, achieved through strategic direct consumer and channel business approaches. My effective communication and change management tactics allowed me to successfully acquire key clients from competitors.My focus on fostering long-term relationships with clients, built on trust, loyalty, and mutual growth, proved pivotal to my role. In collaboration with the product development and engineering teams, I was instrumental in the creation of an autofill system that reduced machine downtime by 15%.I directed regional sales strategies that led to a further 20% increase in revenue through the introduction of new products. My strategic approach towards optimizing product mix and pricing strategies maximized profitable growth across all channels.In my role, I diligently worked towards understanding the unique value propositions for various customer types, including end-users, consultants, contractors, machine manufacturers and OEMs. In partnership with stakeholders, I contributed to defining future product features and functions, which propelled business growth.

Jaipur, Rajasthan, India

Gurgaon, India

Gurugram, Haryana, India

New Delhi

As a Senior Sales Engineer at Vertex Automation, a renowned provider of industrial automation solutions and channel partner of Mitsubishi FA Products, I spearheaded key account management and technical project execution.My tenure at Vertex Automation was marked by the strategic and successful cultivation of significant key accounts including Maruti Suzuki, Honda Cars, Suzuki, BOSCH, DS Group, and Motherson Group. I showcased my business acumen and customer relationship skills by increasing company revenue by 20%.I pioneered the development and implementation of an innovative, fully automated project for wiring assembly and multipin connector applications. This project incorporated cutting-edge technology, including EPSON's SCARA Robot and bespoke electrical-mechanical commissioning.On the business front, I formulated and executed dynamic sales and marketing plans that led to an impressive 20% revenue increase. My role was to ensure consistent growth, which I achieved by driving sales of the existing product portfolio. I actively collaborated with customers to foster relationships that were based on trust, credibility, and confidence.I continually strive to be at the forefront of industrial automation and look forward to applying my skills and experience to future projects and challenges.

Gurgaon, India

I commenced my professional journey with GR Industrial Automation Systems, a reputable channel partner of Mitsubishi FA Products, as a Graduate Engineer Trainee. My role was primarily focused on sales, application development, and after-sales support, spanning across regions including Delhi-NCR, Rudrapur/Pantnagar, Bawal, Bhiwadi, Neemrana, and Jaipur.Early on in my career, I was deeply involved in technical aspects, taking responsibility for PLC & HMI programming and the wiring of control panels, operator panels, PLC panels, and VFD panels. I was an integral part of the team that accomplished the retrofitting of 20 old press machines for a key client, delivering an impressive 25% cost-saving for the client.To enhance production quality, I applied Poka-Yoke principles for mistake-proofing the projects I was associated with. My business development skills were validated when I successfully negotiated a turnkey project with a pharmaceutical customer, resulting in a substantial 30% increase in revenue.In a strategic capacity, I played a key role in developing a 3-5 year strategic plan aligned with the company's goals. This was further reflected in the introduction of new product features, directly contributing to a notable 30% increase in revenue.My experience at GR Industrial Automation Systems established a strong foundation in industrial automation and sales that has been instrumental in shaping my professional journey.

Master Of Business Administration - Mba

Graduated with an MBA from the University of Liverpool Management School, notable for its triple accreditation (AACSB, AMBA, EQUIS)..

B. Tech., Electronics And Communications Engineering

Graduated with a Bachelor of Technology in Electronics and Communication Engineering from Rajasthan Technical University. This robust.

High School/Secondary Certificate Programs

Activities and Societies: Badminton