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Devender Thakur Email & Phone Number

Working as Manager, Customer Experience in Adobe. My role involves working with a team of Support Service Managers to enhance customer experience and deliver value by engaging in process improvement projects. at Adobe
Location: Delhi, India 8 work roles 2 schools
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Current company
Adobe
Role
Working as Manager, Customer Experience in Adobe. My role involves working with a team of Support Service Managers to enhance customer experience and deliver value by engaging in process improvement projects.
Location
Delhi, India
Company size
25166 employees

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Devender Thakur is listed as Working as Manager, Customer Experience in Adobe. My role involves working with a team of Support Service Managers to enhance customer experience and deliver value by engaging in process improvement projects. at Adobe, a with 25166 employees, based in Delhi, India. AeroLeads shows a matched LinkedIn profile for Devender Thakur.

Devender Thakur previously worked as Customer Experience Manager at Adobe and Technical Support Manager at Adobe. Devender Thakur holds Btech - Bachelor Of Technology, Electrical, Electronics And Communications Engineering, A from Baddi University Of Emerging Sciences And Technology, Budha (Makhnumajra), Solan.

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Adobe

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Profile bio

About Devender Thakur

15+ years of experience in Customer Service Management. 10+ years of experience in People Management. Responsible for Escalation Management, Customer Engagement, Process Improvement, idenifying areas for automation to make process simpler. ITILv3 certified

Current workplace

Devender Thakur's current company

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Adobe
Adobe
Working as Manager, Customer Experience in Adobe. My role involves working with a team of Support Service Managers to enhance customer experience and deliver value by engaging in process improvement projects.
san jose, california, united states
Website
adobe.com
Employees
25166
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8 roles

Devender Thakur work experience

A career timeline built from the work history available for this profile.

Customer Experience Manager

Current
Adobe

Noida, Uttar Pradesh, India

Feb 2024 - Present

Technical Support Manager

Adobe

Noida, Uttar Pradesh, India

Feb 2023 - Jan 2024

Assistant Manager

Adobe

Noida, Uttar Pradesh, India

Managing a team of technical support engineers responsible for providing support on Adobe's experience cloud products

Jun 2021 - Jan 2023

Manager

Hcl Technologies

Noida

Managing IT Infra services for US based client

Apr 2020 - Jun 2021

Manager

Teleperformance India

Gurgaon, Haryana, India

Managing Adobe Digital Marketing Support for its Clients

Aug 2018 - Mar 2020

Manager

Hcl Technologies

Noida Area, India

Managing Service Desk Operations

Oct 2015 - Jul 2018

Deputy Manager

Hcl Technologies (Infrastructure Services Division)

Noida Area, India

Team Management, driving performance, sharing weekly and monthly performance review, Interacting with Clients on weekly and monthly basis, Queue management, SLA delivery

Sep 2014 - Oct 2015

Assistant Manager

Wipro Bpo

New Delhi Area, India

Team Management, Trainings and look for improvement oppertunities, Client reviews, Preparing review Decks

Jul 2007 - Sep 2014
Team & coworkers

Colleagues at Adobe

Other employees you can reach at adobe.com. View company contacts for 25166 employees →

CN Chitrakshi Naik Chitrakshi Naik Colleague at AdobeBengaluru, Karnataka, India View → SI Saju Islam Saju Islam Colleague at AdobeDhaka, Bangladesh View → VM Valerie Martina Valerie Martina Colleague at AdobePensol, Nouvelle-Aquitaine, France View → يع ياسمين عماد ياسمين عماد Colleague at AdobeCairo, Egypt View → BM Benzo Masimola Benzo Masimola Colleague at AdobeWest Rand, Gauteng, South Africa View → AB Agniraj Baikani Agniraj Baikani Colleague at AdobeSunnyvale, California, United States View → RS Risa Sheppard Risa Sheppard Colleague at AdobeLos Angeles, California, United States View → II Ika Ismatul Hawa Ika Ismatul Hawa Colleague at AdobeKendal, Central Java, Indonesia View → DT Dulmin Traders Dulmin Traders Colleague at AdobeSialkot, Punjab, Pakistan View → AB Andrey Belonozhko Andrey Belonozhko Colleague at AdobeUkraine View →
2 education records

Devender Thakur education

FAQ

Frequently asked questions about Devender Thakur

Quick answers generated from the profile data available on this page.

What company does Devender Thakur work for?

Devender Thakur works for Adobe.

What is Devender Thakur's role at Adobe?

Devender Thakur is listed as Working as Manager, Customer Experience in Adobe. My role involves working with a team of Support Service Managers to enhance customer experience and deliver value by engaging in process improvement projects. at Adobe.

Where is Devender Thakur based?

Devender Thakur is based in Delhi, India while working with Adobe.

What companies has Devender Thakur worked for?

Devender Thakur has worked for Adobe, Hcl Technologies, Teleperformance India, Hcl Technologies (Infrastructure Services Division), and Wipro Bpo.

Who are Devender Thakur's colleagues at Adobe?

Devender Thakur's colleagues at Adobe include Chitrakshi Naik, Saju Islam, Valerie Martina, ياسمين عماد, and Benzo Masimola.

How can I contact Devender Thakur?

You can use AeroLeads to view verified contact signals for Devender Thakur at Adobe, including work email, phone, and LinkedIn data when available.

What schools did Devender Thakur attend?

Devender Thakur holds Btech - Bachelor Of Technology, Electrical, Electronics And Communications Engineering, A from Baddi University Of Emerging Sciences And Technology, Budha (Makhnumajra), Solan.

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