Customer Experience Manager
Current
Feb 2024 - Present
AeroLeads people directory · profile
Devender Thakur Email & Phone Number
Working as Manager, Customer Experience in Adobe. My role involves working with a team of Support Service Managers to enhance customer experience and deliver value by engaging in process improvement projects.
at
Adobe
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Working as Manager, Customer Experience in Adobe. My role involves working with a team of Support Service Managers to enhance customer experience and deliver value by engaging in process improvement projects.
Location
Delhi, India, India
Company size
Who is Devender Thakur? Overview
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Quick answer
Devender Thakur is listed as Working as Manager, Customer Experience in Adobe. My role involves working with a team of Support Service Managers to enhance customer experience and deliver value by engaging in process improvement projects. at Adobe, a company with 25166 employees, based in Delhi, India, India. AeroLeads shows a matched LinkedIn profile for Devender Thakur.
Devender Thakur previously worked as Customer Experience Manager at Adobe and Technical Support Manager at Adobe. Devender Thakur holds Btech - Bachelor Of Technology, Electrical, Electronics And Communications Engineering, A from Baddi University Of Emerging Sciences And Technology, Budha (Makhnumajra), Solan.
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Adobe
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Profile bio
About Devender Thakur
15+ years of experience in Customer Service Management. 10+ years of experience in People Management. Responsible for Escalation Management, Customer Engagement, Process Improvement, idenifying areas for automation to make process simpler. ITILv3 certified
Current workplace
Devender Thakur's current company
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Adobe
8 roles
Devender Thakur work experience
A career timeline built from the work history available for this profile.
Technical Support Manager
Feb 2023 - Jan 2024
Assistant Manager
Managing a team of technical support engineers responsible for providing support on Adobe's experience cloud products
Jun 2021 - Jan 2023
Apr 2020 - Jun 2021
Aug 2018 - Mar 2020
Oct 2015 - Jul 2018
Deputy Manager
Team Management, driving performance, sharing weekly and monthly performance review, Interacting with Clients on weekly and monthly basis, Queue management, SLA delivery
Sep 2014 - Oct 2015
Assistant Manager
Team Management, Trainings and look for improvement oppertunities, Client reviews, Preparing review Decks
Jul 2007 - Sep 2014
Team & coworkers
Colleagues at Adobe
Other employees you can reach at adobe.com. View company contacts for 25166 employees →
AK
Amir Khan
Colleague at Adobe
Bengaluru, Karnataka, India, India
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XL
Xiaoyang Liu
Colleague at Adobe
Seattle, Washington, United States, United States
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MM
Motshidisi Magdeline Mohlokoana
Colleague at Adobe
Johannesburg, Gauteng, South Africa, South Africa
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SG
Shashank Goel
Colleague at Adobe
Noida, Uttar Pradesh, India, India
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AE
Azza Ezz
Colleague at Adobe
Giza, Al Jizah, Egypt, Egypt
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TA
Tania Annisa
Colleague at Adobe
Gambir, Jakarta, Indonesia, Indonesia
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MK
Max Killer
Colleague at Adobe
Dnipro, Dnipropetrovsk, Ukraine, Ukraine
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OO
Osman Osmani
Colleague at Adobe
Tirana, Tirana, Albania, Albania
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LL
Loli Laun
Colleague at Adobe
Munich, Bavaria, Germany, Germany
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SD
Santiago Del Castillo Moreno
Colleague at Adobe
San Luis Potosí, Mexico, Mexico
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Amir Khan
Colleague at Adobe
Bengaluru, Karnataka, India, India
View →
XL
Xiaoyang Liu
Colleague at Adobe
Seattle, Washington, United States, United States
View →
MM
Motshidisi Magdeline Mohlokoana
Colleague at Adobe
Johannesburg, Gauteng, South Africa, South Africa
View →
SG
Shashank Goel
Colleague at Adobe
Noida, Uttar Pradesh, India, India
View →
AE
Azza Ezz
Colleague at Adobe
Giza, Al Jizah, Egypt, Egypt
View →
TA
Tania Annisa
Colleague at Adobe
Gambir, Jakarta, Indonesia, Indonesia
View →
MK
Max Killer
Colleague at Adobe
Dnipro, Dnipropetrovsk, Ukraine, Ukraine
View →
OO
Osman Osmani
Colleague at Adobe
Tirana, Tirana, Albania, Albania
View →
LL
Loli Laun
Colleague at Adobe
Munich, Bavaria, Germany, Germany
View →
SD
Santiago Del Castillo Moreno
Colleague at Adobe
San Luis Potosí, Mexico, Mexico
View →
2 education records
Devender Thakur education
Btech - Bachelor Of Technology, Electrical, Electronics And Communications Engineering, A
Master Of Business Administration - Mba, International Business
FAQ
Frequently asked questions about Devender Thakur
Quick answers generated from the profile data available on this page.
What company does Devender Thakur work for?
Devender Thakur works for Adobe.
What is Devender Thakur's role at Adobe?
Devender Thakur is listed as Working as Manager, Customer Experience in Adobe. My role involves working with a team of Support Service Managers to enhance customer experience and deliver value by engaging in process improvement projects. at Adobe.
Where is Devender Thakur based?
Devender Thakur is based in Delhi, India, India while working with Adobe.
What companies has Devender Thakur worked for?
Devender Thakur has worked for Adobe, Hcl Technologies, Teleperformance India, Hcl Technologies (Infrastructure Services Division), and Wipro Bpo.
Who are Devender Thakur's colleagues at Adobe?
Devender Thakur's colleagues at Adobe include Amir Khan, Xiaoyang Liu, Motshidisi Magdeline Mohlokoana, Shashank Goel, and Azza Ezz.
How can I contact Devender Thakur?
You can use AeroLeads to view verified contact signals for Devender Thakur at Adobe, including work email, phone, and LinkedIn data when available.
What schools did Devender Thakur attend?
Devender Thakur holds Btech - Bachelor Of Technology, Electrical, Electronics And Communications Engineering, A from Baddi University Of Emerging Sciences And Technology, Budha (Makhnumajra), Solan.
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