Devender V Email & Phone Number

Hyderabad, Telangana, India

 Handling OPAT- Email Transactions Team. Handled the financial transitions of Purchase, switch & Redemption. And ensuring to complete in T day. Ensure timely policy/procedures changes are communicated to the team. Organize periodic team meetings and ensure participation of team members. Ensure that investor complaints and queries through CCSC are resolved in a speedy manner to enhance customer satisfaction. Attending to Branch/internal queries. Roster management, allocation of work. Providing training to the new Joinee o, making them familiar with the process and the NIGO’s-Not in Good Order Adhoc batch run. Handled the EOD processes. Accountability and Ownership of the process. Ensuring TAT and SLA’s are met consistently Managed resources to handle spike in volumes. Support other team leaders (within the team) to complete critical pending activities within agreed timelines. Responsible for completion of special projects as may be assigned. Ensure all project activities are completed on timeSignificant Highlights Successfully handled the BCP in Hyderabad site. Managed the TAX shield & NFO.

Hyderabad Area, India

1. Handles bankruptcy cases filed by customers and post analysis set up the loans.2. Receive Notifications from the US Attorneys regarding the Bankruptcy filings and bankruptcypayments of the customers.3. End to end responsibility of set up loans in bankruptcy and update the details in the accounts4. Coordinate bankruptcy payments.5. Track end to end loan process in the course of Bankruptcy.6. Maintain the team data, track productivity and quality scores.7. Prepare productivity reports as per the requirement.8. Train the new hires by coaching, mentoring, grooming, providing opportunities and action plans that will enhance the professionals ability.