Deven Devani Email & Phone Number

Mumbai, Maharashtra, India

India

Infosys(Client) worked as Project Manager. Project was to build Openstack Private Cloud and CaaS (SDI Stack) platform at multiple geographical locations for Infosys one of fortune 500 client

India

As a RCI INDIA - IT Infrastructure Operation Head, responsible for the management and leadershipof skilled, high performance and geographically dispersed dynamic teams anddeliver industry best practices to build and maintain the stability andintegrity of technical infrastructure supporting databases, middle tier applications,user applications, and data and systems integration located within the Globalcompany Technology Centers as well as company’s global data centers. Theposition includes responsibility for the design, build, operational health, and functionspertinent to industry standards for high volume and highly available business criticalinfrastructure. As the company’s systems are geographically segmented,build partnerships with global and regional constituents, corporate and various outsourcedvendors.Proactively leads IT functions ensuring adherence to agreed SLA’s and isaccountable for the quality of IT service delivery and operational projects measuredthrough established metrics and qualitative processes. Main aim is to supportcompany (APACs) business goals and objectives with cost-effective IT solutionsby managing computing to deliver aligned IT strategic plans with supportingpolicies for all IT services and facilities management. Formulates and maintainsalignment with Global IT and APAC’s SLT and executes strategic plans relating tothe delivery of services.

Mumbai Area, India

Role: Collaborative and Digital Domain Tower HeadPlatform : Wintel, SCCM, MS Exchange, Domino Lotus Notes, MoblieIron, BBGOOD, BBWorks, MS Lync, SkypeAs a Collaborative and Digital Tower head, along with team serving multiple entities within the organization having legal and compliance processes to abide.

Philippinse & Mumbai

Worked on RFP, Completed Project Due Diligence, Transition, Steady State. Managed operation and delivery of Wintel and DB Domain team. Worked closely with client & all applications support team to deliver expected result, SLA management, Problem Management & Service Delivery.

Mumbai Area, India

Completed 12 years in supporting Windows and End user computing domain with merit of 8 years, large scale, complex project execution / migration / transition experience In USA, UK, Europe & APAC countries for prestigious clients pertaining to varied domain e.g Retail, Manufacturing, Insurance, Distribution, Telecom....

Usa, Uk, Europe

IT Enabler: Perform POC, Pilot and Build solution to facilitate implementation of Next Generation POS deployment

Usa

Onsite Coordinator: Provide End User computing support to all employees geographically spread across in multiple countries in 250-300 offices with the help of offshore / onshore team members

London, United Kingdom

Completed high speed desktop migration project for Eurostar's new facility at LondonKings Cross location.

Head Of Dept - Have managed Directi's End User IT support