Deven Dewald Email & Phone Number

Baxley, Ga, Us

Lancaster, Pennsylvania, United States

Lancaster, Pennsylvania, United States

Daily Responsibilities & Notable Contributions:• Shown the ability to understand accounting processes in a short amount of time while supplying management with unique concepts on how to innovate internal accounting methods for a better overall process workflow• Interacted with diverse customers/issues constantly, promoting excellent communication and customer service skills and problem-solving• Processed small/large manual cash batches, including EFT, Direct Deposit, and ACH payments• Draft, edit, review, and finalize batch invoices according to the client’s contract• Managing chargeback and bank return item Chargeback issues by accessing Vendor’s web portal accounts• Monthly reconciliation of workbooks and general ledger activity• Managed various accounting and financial reports for the department, which included Accounts Receivables and General Accounting• Maintained accurate and up-to-date billing information for clients• Handled all customer inquiries, billing issues, and payments promptly, including researching and resolving billing disputes• Processed payments and made changes to customer's credit cards, checks, and banking information

Lancaster, Pennsylvania, United States

Daily Responsibilities & Notable Contributions:• Ensuring quality metrics are achieved through sound business processes following regulatory agency guidelines• Increasing revenue and income before intercompany allocations and implements operating cost controls in the areas of staffing, supplies, purchased services, etc• Overseeing financial performance and risk profile while ensuring that all regulatory obligations are met; managing the design and implementation of new products and services and oversees brand development and the implementation of effective marketing strategies• Developing the business prospects by studying economic trends and revenue opportunities; projecting acquisition and expansion prospects; analyzing organization operations; identifying opportunities for improvement, cost reduction, and systems enhancement; and accumulating capital to fund expansion• Representing Simple Credit Repair Services at important business functions, community events, industry training and events, and networking opportunities

Lancaster, Pennsylvania, United States

Daily Responsibilities & Notable Contributions:• Contacting over 50 clients a day, resolving the delinquency status of the client's account• Successfully mitigated losses by 90 percent caused by overall delinquency• Collected over one million dollars in proceeds for 2019• Proficiently assisting with resolving customer disputes and debits to minimize the financial impact• Handling escalated issues, providing quick and efficient results• Efficiently understanding and resolving complex accounting issues and errors

Jacksonville, Florida Area

Daily Responsibilities & Notable Contributions:• Current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines in the claims function; and policy changes and modifications as well as knowledge of property preservation process and inspections conducted• Reviewing up to 30 claims a day, executing the necessary action to proficiently proceed in the progression of the clam filing process also disputing any denied claims, while filing supplemental claims to offset corporate balances• Accurately opening, closing and adjusting reserves in accordance with company practices designed to ensure reserve adequacy• Implementing data received from the adjuster to the client to prevent significant losses on damaged properties

Jacksonville, Florida Area

Daily Responsibilities & Notable Contributions• Fulfill both roles concurrently, generating loss claims to prior Servicers for recourse losses on the acquired portfolio• Interface directly with investors, government agencies, attorneys, M&M contractors, management, and other entities to ensure all tasks and steps are executed appropriately and within the designated timeline• Open Investor Billings and distribute third party billings for losses and reimbursements• Execute all post-claim activities on VA, Conventional, and Specialty files. Process/execute 15+ loans per day• Disseminate emails to assigned Analyst(s) as they relate to new MI Demands issues from the Government-sponsored Enterprise (GSE). Proactively address all items in Default Recovery• Create new billings in the database and file by loan number for an analyst to complete a review/file a supplemental claim• Generate loss claims to Vendors (i.e. LPS, Black Knight, etc.) due to errors and extended delays• Resolve reject items for FNMA, FHLMC, and MI Companies; provide pre-notification to vendors, services, and/or attorneys of potential loss claims

Fayetteville, Nc Stationed In Fort Bragg

Participated in the 82nd Airborne Division, an elite parachute unit of the U.S. Army. Obtained paratrooper certification in addition to acquiring a comprehensive understanding of airfield and seaport seizure missions. Key Courses, Training & Development: • Basic Training (9-week course): Learned the fundamentals of being a soldier – from combat techniques to the proper way to address a superior. Underwent rigorous physical training to prepare mind and body for physical/mental strain of combat. Acquired self-discipline through navigating strict and compact daily schedule. • AIT School, 13 Delta (7-week course): Operated field artillery tactical data systems on a Multiple Launch Rocket System (MLRS) Team. Acquired knowledge to support infantry and tank units while supplementing cannon artillery in combat. Prepared field artillery tactical data systems to determine the missile target location.• Airborne School (3-week course): Earned certification as a paratrooper through gaining skills required to safely parachute from airplanes. Executed a non-assisted jump in addition to acquiring demonstrated leadership abilities, self-confidence, and an aggressive spirit through mental and physical conditioning.

Associate Of Science - As, Business Administration, 3.6

Mortgage Industry

Key Courses: Company Best Practices ● Internal Trading Policies ● Customer Privacy

Diploma, General Study, 12