Subject Matter Expert
CurrentPerform day to day operational activities like: - perform in-depth evaluation and analysis of potential fraud cases and requests for information using claims information and other sources of data.• Conduct independent investigations resulting from the discovery of situations that are suspected to involve fraud, waste, or abuse.• Monitoring real time transactions and bookings on company web portals (like Cheapoair, Onetravel etc.)• Research and analysis on Country, Itineraries, Travel and Pattern of Booking.• Coordination with Worldwide Banks, High end research on transactions.• Research on various website and consumer previous history, pattern of booking.• Personal verification and background check of the Customer chargeback and bank claims.• Deeply research on various supportive web-tools for verification.• Keeping close eyes on new fraud trends and fraud methods.• Follow-ups with Internal Team and Management, Making Daily reports Etc.