Devendra Choudhari Email & Phone Number

Kalyan Dombivli, Maharashtra, India

• Provide L1/L2 production support covering both technical and functional domains of oracle FLEXCUBE core banking. • Functional knowledge of various FLEXCUBE modules like CASA/TD/Customer/ Funds Transfer (FT) and Loan. • Providing Support for End of Day (EOD) and beginning of day (BOD) operations. • Coordinate with support team, offshore development team regarding issues.• Involvement in UAT testing and report creation and testing. • Monthly sending of… Show more • Provide L1/L2 production support covering both technical and functional domains of oracle FLEXCUBE core banking. • Functional knowledge of various FLEXCUBE modules like CASA/TD/Customer/ Funds Transfer (FT) and Loan. • Providing Support for End of Day (EOD) and beginning of day (BOD) operations. • Coordinate with support team, offshore development team regarding issues.• Involvement in UAT testing and report creation and testing. • Monthly sending of credit data to Credit Information Companies (CIC’s) like CIBIL, Experian, Equifax, Crif highmark. • Handling disputes related to Credit Information Company and solving customer complaints.•Monthly sending of credit data to Credit Information Companies (CIC’s) like CIBIL, Experian, Equifax, Crif highmark. • Handling disputes related to Credit Information Company and solving customer complaints.TECHNICAL EXPERTISE Show less

Kalyan, Maharashtra, India

Facilitated the disbursement of microfinance loans using applications like Finnone, LOS, Mfin, and Idealos, ensuring efficient processing and adherence to credit and operational guidelines.Successfully cross-sold personal loans, gold loans, and auto loans, contributing to increased revenue and customer satisfaction.Collected and analyzed customer financial information to assess borrower eligibility, ensuring compliance with RBI mandates and error-free documentation for account openings… Show more Facilitated the disbursement of microfinance loans using applications like Finnone, LOS, Mfin, and Idealos, ensuring efficient processing and adherence to credit and operational guidelines.Successfully cross-sold personal loans, gold loans, and auto loans, contributing to increased revenue and customer satisfaction.Collected and analyzed customer financial information to assess borrower eligibility, ensuring compliance with RBI mandates and error-free documentation for account openings and instructions.Scanned documents using high-speed scanners for digital archiving, enhancing document accessibility and organization.Generated weekly progress reports summarizing completed tasks, providing valuable insights to senior management and outreach officers.Organized and maintained filing systems for documents and records, ensuring easy retrieval and systematic storage.Verified disbursement documents, including customer KYC, sanction letters, customer request letters, and CIBIL reports, to ensure compliance with regulatory requirements.Managed loan recovery and prepayment processes as per customer requests, updating insurance policies in the system and handling premium debits and reversals efficiently. Show less

Navi Mumbai, Maharashtra, India

Led the helpdesk team at AGS Transact Technologies, specializing in vehicle identification and data capture.Implemented a system for capturing and identifying vehicles using camera technology, enhancing data accuracy and efficiency.Developed protocols for classifying vehicle types, including trucks, based on weight and tire count.Streamlined the process of data capture and analysis, improving the speed and reliability of vehicle identification.Coordinated with cross-functional… Show more Led the helpdesk team at AGS Transact Technologies, specializing in vehicle identification and data capture.Implemented a system for capturing and identifying vehicles using camera technology, enhancing data accuracy and efficiency.Developed protocols for classifying vehicle types, including trucks, based on weight and tire count.Streamlined the process of data capture and analysis, improving the speed and reliability of vehicle identification.Coordinated with cross-functional teams to ensure seamless integration of new technologies into existing systems.Trained team members on advanced identification techniques, boosting overall team performance and productivity.Maintained high standards of data accuracy and integrity, ensuring error-free reporting and analysis.Fostered a collaborative work environment, encouraging innovation and continuous improvement in helpdesk operations. Show less

Navi Mumbai, Maharashtra, India

Bsc It, Information Technology

Pgdm, Information Technology