Noc L2 Tech
Current- Managing server performance issues i.e., unexpected reboot, server slowness, no-reboot, server hang, and critical services issues.
- Handling patch deployment issue.
- Working on RDS technology i.e., RDS license expire issue, RDS host license issue, gateway and broker issue, user not connected to RDS issue, etc.
- DNS functions like computer unable to connect to domain, particular site not working, user not able to ping host name to IP.
- DHCP functions like performing high level checks, DHCP backup, DHCP lease issue, Creating new scope, IP reservation, etc.
- Managing Active Directory user, groups, and computer accounts.