Devendra Goud Email & Phone Number

With over 15 years of experience in the US Mortgage sector, I am a manager at Antylia Scientific, a leading provider of life sciences products and solutions. I am passionate about delivering high-quality customer service, streamlining and improving existing systems and processes, and envisioning and driving new methodologies and future trends.As a manager, I am responsible for maintaining a workforce management platform, creating and publishing operational reports, analyzing and optimizing the performance of various processes, and making strategic recommendations to leadership. I have a Six Sigma Green Belt certification and have completed a successful project with 2 FTE saving and increased capacity of the team. I have also introduced new methods, practices, and systems to reduce turnaround time. I have strong skills in training, problem-solving, and communication, and I enjoy leading and mentoring teams for developing business continuity plans, procedures, and service standards for business excellence.