Presales Consultant in Sales and Solution working on ITOPs/RPA opportunities.

Worked as a RPA solution architect , lead developer and RPA Technical Manager which involves duties such as service delivery , presales ,developer , management among others . Hands on technical expertise on various RPA and RBA automation tools

Worked on Integration of Ipsoft's Ipcenter tool integration with Monitoring tool, ITSM and password management tool along with development and testing of OS based event automation. Also acquired brief knowledge on Splunk, CA Agile Central.

Worked on various RBA and RPA tools including Ipsoft IpCenter, automation anywhere,Uipath ,etc . Created complex reports using perl,shell and javascripts.

• System Administration and implementation and testing of GNOC (Global Network Operation center) tool which consist of NMS (Network Management System) and ITIL compliance ticketing tool on RHEL 5.4(over 200 servers) and above system to streamline the support and monitoring process in order to meet agreed SLA’s to client . • Managing Linux RHEL - 5.4 servers.• Making shell and Perl scripts to monitor system and application KPI’s.• Product Support• Production… Show more • System Administration and implementation and testing of GNOC (Global Network Operation center) tool which consist of NMS (Network Management System) and ITIL compliance ticketing tool on RHEL 5.4(over 200 servers) and above system to streamline the support and monitoring process in order to meet agreed SLA’s to client . • Managing Linux RHEL - 5.4 servers.• Making shell and Perl scripts to monitor system and application KPI’s.• Product Support• Production Support• Application Support Show less

•System Administration and Operations.Managing Linux CentOS - 5.2 Servers and Windows -2003 servers.Troubleshooting on Centos/Windows OS for Telecom ( VAS ) servers.Product SupportProduction SupportApplication Support