IT support specialist with a specialty in Microsoft Office, Networking, and Virtualization, and a Cisco Certified Network Associate (CCNA). knowledgeable and motivated individual well-versed in the latest trends in Information Technology.Experience working in the retail industry and in a help desk role. I'm skilled at coming up with creative answers to problems, accustomed to working in a team, and capable of taking independent decisions. Devoted professional with knowledge of Windows, Servers, Cloud (Azure and Office 365), fundamental Networking, Customer Service, Time Management, and Tracking.