Devendra Naik Email and Phone Number
“Forget about your competitors, just focus on your customers” – Jack Ma (Founder, Alibaba Group)In each and every company the customer is the most important asset. I have made sure to give the best customer service & Product experience with legal knowledge in all my workplaces. Building good relationship with clients has turned out to be the most fruitful skill that I have learnt over time.I am currently working with Tally Solutions Pvt. Ltd. and previously was working with ICICI BANK as RM prior to that I was in Lenovo as ASM. Previously was working with Digihealth_in as a Zonal Support Manager where I am responsible for managing supports in North India.Before, I was working with Tally Solutions Pvt. Ltd. as a Outlet Development Manager where I am responsible for managing partner's across Mumbai, Gujarat & some parts of MP regions.Prior to joining Tally, I worked in Concentrix as a Operations Specialist with QuickBooks Intuit as a Relationship Manager where I managed PAN India accountant's or client's distribution channels regarding Account Management, Help for QuickBooks Closure, Product Delivery & etc. Prior to joining Concentrix, I worked with Tally Solutions Pvt. Ltd. as a Customer Relationship Officer where I managed partner's across the Mumbai region.Prior to joining Tally, I worked with FINO Payment Bank Ltd. as a Technical Support Officer where I managed Centre's & Coordinator's across the Maharashtra region.I pursuing L.L.M (IPR & IT) and also hold a LL.B (Legal degree) with MBA post-graduate degree in Marketing and strong background technical knowledge of engineering (i.e. Diploma and B. E. in EXTC Engg) with diversified experience of 7 plus years, in various field as Outlet Development Manager, Technical Support Executive, Customer Relationship Officer and Assistant Manager.Other objective is to be SMART - (S-Specific, M-Measurable, A-Achievable, R-Realistic, T-Time bound)Key Account Management, Operations Specialist. Service Delivery Management. Business Development, Associate Partner Handling, LFR Handling, Tally, QuickBooks, PowerPoint Presentation, Excel at Presentations, Reporting, Business Analysis, Customer Solution, Relationship Management and etc.Feel Free to Contact me on 8976970595
Tally Solutions Pvt Ltd
View- Website:
- tallysolutions.com
- Employees:
- 1829
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Cluster ManagerTally Solutions Pvt Ltd Aug 2023 - PresentMumbai, Maharashtra, India
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Relationship ManagerIcici Bank Jan 2023 - Aug 2023Mumbai, Maharashtra, India -
AsmLenovo Aug 2022 - Dec 2022Mumbai, Maharashtra, India -
Key Account ManagerBiz Analyst May 2022 - Aug 2022Mumbai, Maharashtra, India -
Zonal Support Manager At Digihealth_InDigihealth_In Aug 2021 - Apr 2022Mumbai, Maharashtra, India -
Outlet Development ManagerTally Solutions Pvt Ltd Sep 2020 - Jul 2021Mumbai, Maharashtra, IndiaManagement & Responsibilities - Managing a team of 60+ LFR store's professionals across diverse functions to drive smooth operations & brand visibility. - Streamlining communication processes to ensure timely delivery of product knowledge for 60+ LFR / OEM stores.- Driving communication on various channels scheme for proper sales and motivations.- Offered friendly and efficient service to all customers, handled challenging situations with ease.- Conducting extensive market research to gain insights into consumer behavior for building a robust brand image.- Product Software Implementation and Customer Support & One to Many trainings given on MS Teams and other software. - Provide Training to Support Staff /Owners /Partner’s /Customer’s /Store Manager as a product and sales specialist.- Developed and implemented performance improvement strategies and plans to promote continuous improvement. - Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
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Assistant Manager In Operation For Quickbooks (Relationship Manager In Quickbooks At Intuit)Concentrix Feb 2020 - Sep 2020Mumbai Area, IndiaDuties & Responsibilities- As a Service Delivery Specialist, you will be responsible for managing the seamless training and onboarding of new partners accountants that have chosen QuickBooks to grow their practice.- Develop strong relationships at all levels within the accountant partner to drive QB adoption throughout the organization. - Helping Accountants to realize the full value of their QuickBooks subscription through training, adoption of exclusive benefits of being a QB partner and ultimately to drive active use of licenses and enthusiastic driven Product Specialist.- Acted as the single point of contact for internal business teams to gauge critical insights around QB requirements. - Actively uses metrics to monitor performance and understand results and drivers, while developing contingency plans to address shortfalls on a weekly basis & Demonstrate proficiency in using all appropriate systems, tools, and processes. - Collaborate closely with other team members and a set of cross-functional business unit colleagues to drive result.- Developed loyal and highly satisfied customer base through team management of customer service strategies. -
Customer Relations OfficerTally Solutions Pvt Ltd Dec 2017 - Feb 2020Mumbai Area, IndiaResponsibility - To Be Product Specialist on Tally ERP 9.- To Provide Training to Support Staff/Owners/Partner’s/Customer’s according to their business.- To Provide Demo & Training to End Customer according to their business.- To Provide Technical Support to End Users or Associate/Star Associate Partner.- To Resolve Technical Problems.- To Report on the Effectiveness of existing and new updates.- Maintain Channel Partner like all the Associate / Star Associate Partner as well as System Implementation Partner.- Maintaining the LFR's (Croma, Reliance Digital, Vijay Sales & etc.) and OEM (HP World & etc.)- Going on Field for demo and installation of Tally ERP 9 for proper handling the software by Business Owner and Chartered Accountant.- Handling Overall Mumbai Area including Central, Harbour & Sometimes Western.
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Technical Support OfficerFino Payments Bank Ltd Jun 2016 - Dec 2017Mumbai Area, IndiaResponsibility - To Provide Training to All Branch's/Area Coordinators/Customer Service Providers.- To Solve all the Technical Issues related to POS Machine.- To Participate in System Analysis as well as systems/products validation and verification.- To Provide Technical Support to systems/products Users or Branch/Area Coordinator.- To Resolve Technical problems and implement system Enhancement.- To Report on the Effectiveness of existing and new systems/products.- Maintain all the Inventory Data in Inventory Portal as well as handling MIS.- Replacing the Faulty Systems/Products while requesting for faulty Inventory.- Maintaining the Inward and Outward Register for Proper Material Management.- Going on Field for major issue which cannot solved through call and Etc.- Handling Area in Overall Maharashtra except Satara, Sangli & Kolhapur. -
Technical Secretary Of Student AssociationBharat College Of Engineering, Badlapur Jul 2014 - May 2015Badlapur, Mumbai
Devendra Naik Skills
Devendra Naik Education Details
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Ipr & It -
Passed
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Marketing -
First Class -
Mumbai UniversityA
Frequently Asked Questions about Devendra Naik
What company does Devendra Naik work for?
Devendra Naik works for Tally Solutions Pvt Ltd
What is Devendra Naik's role at the current company?
Devendra Naik's current role is Cluster Manager || RM at ICICI BANK || ASM || Zonal Manager || ODM || Operations Specialist || SDM.
What schools did Devendra Naik attend?
Devendra Naik attended University Of Mumbai, University Of Mumbai, Jaipur National University, University Of Mumbai, Mumbai University.
What skills is Devendra Naik known for?
Devendra Naik has skills like Electronics, Self Confidence, Ieee, International Conferences, Educational Workshops, Presentation Skills, Microcontrollers.
Who are Devendra Naik's colleagues?
Devendra Naik's colleagues are Pranam Shetty, Latha B, Kush Ranjan, Sumit Raghuwanshi, Abhishek Y, Sivaramakrishna Sriramulu, Ashik S P.
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Devendra Naik
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Devendra Naik
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Devendra Naik
A Different Learning Perspective With Business Simulations At Nomobo. Partnering With Trainers To Increase Impact And Profit.If You Are A Trainer Or Coach, Please Send Me A Dm.Mumbai1gmail.com
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