Handling the departments (Coffee Shop, Room service, Specialty Restaurant & Bar)Managing inventory within the departmentOverseeing day to day activities and Ensuring smooth operations and on time delivery of orders to ensure guest satisfactionImparting training to the new staff about Sheraton standards and services.Managing the activities of the team & their shiftsManaging the duty roasterManaging customer complaintsWorking as a Manager on dutyLooking after the… Show more Handling the departments (Coffee Shop, Room service, Specialty Restaurant & Bar)Managing inventory within the departmentOverseeing day to day activities and Ensuring smooth operations and on time delivery of orders to ensure guest satisfactionImparting training to the new staff about Sheraton standards and services.Managing the activities of the team & their shiftsManaging the duty roasterManaging customer complaintsWorking as a Manager on dutyLooking after the Departments Profit and Loss Statement reportMaking sure that the target is achievedGoing out for sales calls to meet the guest and explaining them about the new Promotion. Show less

Making sure that targets are metAuditing of the Food & Beverage Outlet in CinemasMaking sure that all the cinemas have appropriate stock in handAll the cinemas have put the correct requisitionVendor Management.Taking care of Gujarat Region,Presently have 10 cinemas underTraining of the staffMenu planing.Reporting to West Region Head.

Handling the departments (Coffee Shop, Room service, Specialty Restaurant & Banquets)Managing inventory within the departmentOverseeing day to day activities and Ensuring smooth operations and on time delivery of orders to ensure guest satisfactionImparting training to the new staff about Marriott standards and services.Managing the activities of the team & their shiftsManaging the duty roasterManaging customer complaintsWorking as a Manager on dutyLooking after… Show more Handling the departments (Coffee Shop, Room service, Specialty Restaurant & Banquets)Managing inventory within the departmentOverseeing day to day activities and Ensuring smooth operations and on time delivery of orders to ensure guest satisfactionImparting training to the new staff about Marriott standards and services.Managing the activities of the team & their shiftsManaging the duty roasterManaging customer complaintsWorking as a Manager on dutyLooking after the Departments Profit and Loss Statement reportMaking sure that the target is achievedGoing out for sales calls to meet the guest and explaining them about the new Promotion. Show less

Was a part of the pre-opening team. Devising & putting in place systems, policies & procedures in the operating system revolving around the need of the guest in accordance to Marriott standard.Handling functions, ensuring that the set of the function is done as per guest needsHandling & finalizing the billsConducting short takes & trainingLooking after bar inventory

Ensuring:Maintenance and requisitioning of the liquor par stock levels in accordance to the needs of events due to the high level of consumption.Day-to-day smooth operations of the area.Overseeing the activities of the Service Bar of the outlet.Maintaining the bar and following the opening as well as the closing check list of the bar.Imparting training to the new staff about standards and services.

Managing the linen inventory of banquets.Conducting short takes and training within the department.Framing and implementing the daily Training Program in accordance with the hotel and company standards to achieve high level of guest satisfaction.Ensuring:Proper training of all the new associates to the level of the Leela standards.Achievement of profit margins, cost effectiveness and consistency by implementing the Standard Operating Procedures with the co-operation of other… Show more Managing the linen inventory of banquets.Conducting short takes and training within the department.Framing and implementing the daily Training Program in accordance with the hotel and company standards to achieve high level of guest satisfaction.Ensuring:Proper training of all the new associates to the level of the Leela standards.Achievement of profit margins, cost effectiveness and consistency by implementing the Standard Operating Procedures with the co-operation of other Food and Beverage outlets.Overseeing the activities of 5-12 Associates working in one shift. Show less