I am a Customer Support Manager with over 2 + years of experience in customer-facing environments. Passionate about customer service, I have built a track record for exceeding customer expectations on a consistent basis. Share feature requests and effective workarounds with team members.Inform customers about new features and functionalities.Follow up with customers to ensure their technical issues are resolved.Gather customer feedback and share with our Product, Sales and Marketing… Show more I am a Customer Support Manager with over 2 + years of experience in customer-facing environments. Passionate about customer service, I have built a track record for exceeding customer expectations on a consistent basis. Share feature requests and effective workarounds with team members.Inform customers about new features and functionalities.Follow up with customers to ensure their technical issues are resolved.Gather customer feedback and share with our Product, Sales and Marketing teams.Assist in training junior Customer Support representative. Show less

I work on the quality of a company's products or services. They create testing parameters for products and services, develop quality control procedures, perform audits, and oversee quality control teams.

I work as a Customer Associate who was responsible for addressing customer needs and ensuring they have a positive experience. This skill set includes qualities like active listening, empathy, problem-solving, and communication.

Customer service representative with 1.2 years of experience and proven history of handling high-pressure situations. Service-oriented resolution expert with experience providing troubleshooting and support for customers in the technology and logistics sector