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Devendra Rokade Email & Phone Number

Senior Area Manager at Bajaj Finserv at Bajaj Finserv
Location: Nagpur, Maharashtra, India 7 work roles 2 schools
1 work email found @rediffmail.com LinkedIn matched
4 data sources Profile completeness 86%

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Work email d****@rediffmail.com
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Current company
Bajaj Finserv
Role
Senior Area Manager at Bajaj Finserv
Location
Nagpur, Maharashtra, India
Company size
24929 employees

Who is Devendra Rokade? Overview

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Quick answer

Devendra Rokade is listed as Senior Area Manager at Bajaj Finserv at Bajaj Finserv, a company with 24929 employees, based in Nagpur, Maharashtra, India. AeroLeads shows a work email signal at rediffmail.com and a matched LinkedIn profile for Devendra Rokade.

Devendra Rokade previously worked as Senior Area Manager at Bajaj Finserv and Manager at Bajaj Finserv. Devendra Rokade holds Bachelor'S Degree, Hotel/Motel Administration/Management from Tirpude Colleage Of Hotel Managment.

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Email format at Bajaj Finserv

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{first}_{last}@rediffmail.com
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AeroLeads found 1 current-domain work email signal for Devendra Rokade. Compare company email patterns before reaching out.

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Profile bio

About Devendra Rokade

Summary • A dynamic professional with nearly 15 years of experience Team Management, Operation Managment,Quality and Training Management Vendor Management , Client Service, Operations, with reputed organizations.• Adroit in ensuring delivery of high quality services to support customer's business needs & achieving continued high customer satisfaction from all operational users for services.• Holds the merit of handling Customer service of big telecom giants Vodafone, Airtel • Deft in providing the earliest possible notification of potential service disruption or degradation and recommending procedures to minimize the impact to customer develop business rationale and benefits of any proposed changes.• Expertise in ensuring sufficient continued communication and transparency & contractual visibility to both parties along with continuous evaluation of quality, cost & delivery covering performance program SLA.• Possesses excellent planning, people management, leadership, interpersonal, analytical, detail oriented, communication and problem solving skills.

Current workplace

Devendra Rokade's current company

Company context helps verify the profile and gives searchers a useful next step.

Bajaj Finserv
Bajaj Finserv
Senior Area Manager at Bajaj Finserv
pune, maharashtra, india
Website
bajajfinserv.in
Employees
24929
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Company profile
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7 roles · 20 years

Devendra Rokade work experience

A career timeline built from the work history available for this profile.

Senior Area Manager

Current
Bajaj Finserv

Nagpur, Maharashtra, India

Branch Operations

Dec 2019 - Present

Quality Assurance-Customer Service

Vodafone Cellular Limited

Pune Area, India

  • Direct Reporting – 12 Quality Auditors and 2 Quality Team lead.
  • Retail mystery audits for company owned and franchise owned stores.
  • Vendor management and service partner management.
  • Monthly report to Corporate on the trends. Weekly/Monthly reviews with the stake holders
  • Weekly/Monthly one on ones with the DR’s. Up skilling of the DR’s
  • Designing RnR’s for the production for overall circle.
Dec 2012 - Jul 2015

Quality Assurance Executive

Vodafone India Services Pvt. Ltd. (Vispl),

Pune Area, India

  • Managing Team of 8 Quality representatives and implementing new strategies of call handling, monitoring and educating agents on process and process updates through quality representatives.
  • Plan & conduct process reviews, ensure sampling plan adherence and perform audits. Involve in continuous improvement initiatives for achieving higher levels of program capability and process quality.
  • Calibration sessions for Quality representatives and Team leaders to ensure repeatability and reproducibility across quality representatives.
  • Have been instrumental in merging two monitoring functions: Communication coaching and Transaction monitoring for the process. This has resulted in a more focused approach while delivering feedback and delivering.
Jun 2011 - Oct 2012

Quality Lead

Ibm Global Process Services

Pune Area, India

  • Lead a team of 4 Quality Executive
  • Creation of various Quality /training modules
  • Handled 22 NHT batches (batch strength – 30 agents, Duration – 20 Working days)
  • Maintained Quality MIS (NHT Data, Transport roster, NHT process file, room planning etc.)
  • Ensured:
  • Compliance in client Audits & other Quality audits
Mar 2006 - Apr 2011

Quality Lead

Ibm Global Process Services

Customer Transaction Analysis,Fatal Call Analysis,Calibration Analysis C-Sat Analysis - Weekly Call Quality Dashboard

2006 - 2011 ~5 yrs
Team & coworkers

Colleagues at Bajaj Finserv

Other employees you can reach at bajajfinserv.in. View company contacts for 24929 employees →

PD Prashant Datir Prashant Datir Colleague at Bajaj Finserv Pune, Maharashtra, India, India View → SN Suresh N Suresh N Colleague at Bajaj Finserv Pune, Maharashtra, India, India View → SR Sode Raghu Sode Raghu Colleague at Bajaj Finserv Hyderabad, Telangana, India, India View → SH Sunanda Hati Sunanda Hati Colleague at Bajaj Finserv West Bengal, India, India View → KM Kailas Mathapati Kailas Mathapati Colleague at Bajaj Finserv Hyderabad, Telangana, India, India View → AP Afsha Patel Afsha Patel Colleague at Bajaj Finserv Wadala, Maharashtra, India, India View → RR Rachana R Rao Rachana R Rao Colleague at Bajaj Finserv Mangaluru, Karnataka, India, India View → DS Dev Singh Dev Singh Colleague at Bajaj Finserv Delhi, India, India View → RS Ravi Singh Rajput Ravi Singh Rajput Colleague at Bajaj Finserv Udaipur, Rajasthan, India, India View → MP Mrunal Panchal Mrunal Panchal Colleague at Bajaj Finserv Pune, Maharashtra, India, India View →
2 education records

Devendra Rokade education

Bachelor'S Degree, Hotel/Motel Administration/Management

Tirpude Colleage Of Hotel Managment

Bachelor'S Degree, Service Industry, First Class

Tirpude Colleage Of Hotel Managment
FAQ

Frequently asked questions about Devendra Rokade

Quick answers generated from the profile data available on this page.

What company does Devendra Rokade work for?

Devendra Rokade works for Bajaj Finserv.

What is Devendra Rokade's role at Bajaj Finserv?

Devendra Rokade is listed as Senior Area Manager at Bajaj Finserv at Bajaj Finserv.

What is Devendra Rokade's email address?

AeroLeads has found 1 work email signal at @rediffmail.com for Devendra Rokade at Bajaj Finserv.

Where is Devendra Rokade based?

Devendra Rokade is based in Nagpur, Maharashtra, India while working with Bajaj Finserv.

What companies has Devendra Rokade worked for?

Devendra Rokade has worked for Bajaj Finserv, Tata Teleservices Ltd, Vodafone Cellular Limited, Vodafone India Services Pvt. Ltd. (Vispl),, and Ibm Global Process Services.

Who are Devendra Rokade's colleagues at Bajaj Finserv?

Devendra Rokade's colleagues at Bajaj Finserv include Prashant Datir, Suresh N, Sode Raghu, Sunanda Hati, and Kailas Mathapati.

How can I contact Devendra Rokade?

You can use AeroLeads to view verified contact signals for Devendra Rokade at Bajaj Finserv, including work email, phone, and LinkedIn data when available.

What schools did Devendra Rokade attend?

Devendra Rokade holds Bachelor'S Degree, Hotel/Motel Administration/Management from Tirpude Colleage Of Hotel Managment.

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