Order Processing / Filing & Documentation;• Taking care of the daily operational activity of the branch; • Manpower Management; • Distribution / Transport Management; • Inventory Management; • Job sites visits and improvement; • Overall Warehouse Maintenance; • Co-ordination of operation with department/airlines/shipping lines; • Registering Moves, scheduling moves and general customer service; • Follow up removal… Show more Order Processing / Filing & Documentation;• Taking care of the daily operational activity of the branch; • Manpower Management; • Distribution / Transport Management; • Inventory Management; • Job sites visits and improvement; • Overall Warehouse Maintenance; • Co-ordination of operation with department/airlines/shipping lines; • Registering Moves, scheduling moves and general customer service; • Follow up removal operations and update client; • Reporting to Branch manager; • Develop Synergy between branches of the group; • Pricing, Quotations, offers and contracts; • Additional duties as assigned and requested by Branch manager/Senior Manager; • Application of Quality procedures (ISO 9002, FAIM) Show less

 To handle the work independently conduct surveys, supervise pack-out jobs, coordinate with vendors on basic operations. Handle warehouse operations, procurement of packing material, scheduling, organizing packing, unpacking, loading, unloading of household goods/ fine arts material/office equipments, etc. Freight negotiations with the vendors, CHA & freight forwarders.  During downtime, you should approach corporate for business.  Responsible for controlling & coordinating… Show more  To handle the work independently conduct surveys, supervise pack-out jobs, coordinate with vendors on basic operations. Handle warehouse operations, procurement of packing material, scheduling, organizing packing, unpacking, loading, unloading of household goods/ fine arts material/office equipments, etc. Freight negotiations with the vendors, CHA & freight forwarders.  During downtime, you should approach corporate for business.  Responsible for controlling & coordinating the entire moving process (Door to Door) Responsible for managing the moves on ground while ensuring complete documentation for Import & Export shipment. Co-ordinate with the warehouse in-charge, supervisors and packers. Surveys – Estimation of Volume and understanding client needs. Negotiate rates with shipping lines & airlines. Liaison with the carriers, freight companies on all shipments. Co-ordinate all import/export customs procedures with the Customs house agent. Responsible for addressing all Customer complaints and offering feasible solutions in consultation with reporting manager. Keeping the clients informed at all times on the current status of their shipments. Keeping the Reporting Manager & overseas agent informed about the updated position on all shipments with regular reporting. Ensuring cost control in operations and shortest turnaround time in shipment as per customer convenience. Preparation of daily sales report Preparation of customer satisfaction score report for each job handled. Show less

• Responsible for organizing, directing, monitoring the inbound and outbound shipments for both nationaland International Moves. • Responsible for liaising with overseas agents, shipping companies. • Responsible for regular follow up with Key Accounts, Trouble shooting in consultation with the Branch Head. • Responsible to Direct, Train, and monitor the National and International Coordinators, Site Visits. • Responsible for training and monitoring… Show more • Responsible for organizing, directing, monitoring the inbound and outbound shipments for both nationaland International Moves. • Responsible for liaising with overseas agents, shipping companies. • Responsible for regular follow up with Key Accounts, Trouble shooting in consultation with the Branch Head. • Responsible to Direct, Train, and monitor the National and International Coordinators, Site Visits. • Responsible for training and monitoring the Operations/Customer Service personnel. Show less

Worked as Move Manager for 2 yearsJob Profile in Star as Move Manager Responsible for all routine company operations.Responsible and answerable to all the customers & clientResponsible for communicate with overseas agents.Responsible for daily reporting in writing to overseas agent and clients. Responsible for preparing clearance documentation of Imports, Exports Baggage & Exhibition Shipments.Responsible for handling the operations team and making sure of… Show more Worked as Move Manager for 2 yearsJob Profile in Star as Move Manager Responsible for all routine company operations.Responsible and answerable to all the customers & clientResponsible for communicate with overseas agents.Responsible for daily reporting in writing to overseas agent and clients. Responsible for preparing clearance documentation of Imports, Exports Baggage & Exhibition Shipments.Responsible for handling the operations team and making sure of all the shipments are cleared in time.Responsible for liaison with Shipping/Airlines for freight forwarding & Imports.Responsible for liaison with Transporters and third party service providers.Responsible for develop Business Relation with Exporters, Importers, and Shipping Lines.Responsible for preparing job costing in time. 3) M/S RRS ENTERPRISESWorked in RRS Enterprises as Stock Manager for 2 yearsJob Profile in RRS ENTERPRISES as Stock ManagerResponsible for Maintaining stock.Responsible for providing data and information to the Boss.Responsible for handling clients.4) M/S WIPRO BPO Worked in Wipro BPO as customer care executive for 6 monthsJob Profile in WIPRO BPO as customer care executive Responsible for attending all the calls for troubleshooting AOL internet software.Responsible for providing complete product details to customer.Responsible escalating queries which are not solved at our end. Show less