Devendra Shukla Email & Phone Number

New Delhi, Dl, In

United States

Bihar, India

Led the teams of the domain (Utility, Fiber, RF, BH, FTTx, SAS) Engineers, cluster lead, supervisors, executives, surveillance team, technicians, and Riggers to give the maximum output.• Ensuring proper coordination among all the team including Utility, Fiber, ISP, Backhaul, FTTx, Enterprise & SAS to ensure maximum output from the team to deliver the KPIs.• Maintaining Uptime for all EnodB(4G), gnodB(5G), Medium Facility sites, OLTs, Regional & Metra Core,Transport Equipment, ESC, ODSC, ISC, Enterprise, Wi-Fi and FTTx. And ensured no customer escalation.• Ensuring Fiber Faults & THD tickets closer within MTTR & FTKM less than 4. Ensured no facility isolation due to fiber cut.• Ensure closure of proactive & reactive high loss proactively with MTTR.• Ensured all RFMS Connected Fiber Health. Now 100% healthy fiber with no attenuation.• Maintained 100% Closure of Input Error, High loss, CRC errors, UBR Port Speed issues, High MW & UBR RSL, LOS block, and GTP Loss rectification within the due timeline.• Ensured SA & NSA alarms closer within SLA.• Ensuring proper automation of sites and reduction in energy cost (reduced by more than 30% fuel at RP1 sites & 10% Cost of P1 Sites).• Ensuring proper utilization of EB and reduction of faults to reduce operation costs.• Coordinating with OEMs in getting corrective maintenance done along with the root cause of the issues occurring frequently.• Ensuring proper management of the material, along with SAP updating. Also ensuring no BTG b/w Healthy Issued vs Faulty Returned for proper availability of the material in CMP stock to close the fault within SLA.• Ensure strict adherence to HSEF guidelines at the workplace (field) and office. Zero Fire, Fatal & LWC cases.• Ensure 600+ alarm-free 5G RFS in CMP. Ensure proactive readiness of Utility, Fiber & BH for 5G rollout,including utility infra upgradation, MW to fiber conversion, replacement of 5G compatible routers, 1G to 10G conversion.

Gurugram, Haryana, India

Managing project for FCC (Federal Communications Commission) complaint Maximum Permissible Emission/ Electromagnetic Field survey for various operators like AT&T, T-Mobile, and Verizon.• Managing team of coordinators and technicians for collection of data from the field & simulation of MPE exposure as per the readings with the help of the roof view simulator.• Ensuring proper installation of info, notice, caution, warning signages & barriers/ stripping as per the simulation map & guidelines.• Ensuring proper submission of progress reports to the customer.• Ensuring preparation of pre & post-Visio of the site showing all the inventory available at the site.• Ensuring proper support to the field team while doing surveys & proper collection of data & reading for radio frequency site survey reports.• Ensuring proper working of a web tool for technicians for performing the filed survey.• Ensuring maintaining proper records of the field survey.• Ensuring proper scheduling of field survey (including giving prior courtesy notices & submission of the certificate of insurance & other documents required by various properties & approval/ appointment for site visits)

Meerut, Uttar Pradesh, India

Ensuring all the sites are master service agreement compliant.• Maintaining Uptime for all for EnodB sites, Medium Facilities, and ESC and ODSC.• Ensuring proper coordination among the Utility & ISP team of the company.• Leading team of Cluster Managers, cluster in-charges, Engineers supervisors, surveillance team, management information system executives, technicians, and Riggers to give the maximum output.• Ensuring proper automation of sites and reduction in energy cost.• Ensuring proper utilization of EB and reduction of faults to reduce operation costs.• Ensuring compliance of input KPIs like LVD setting, Load Bifurcation, Zabix (RMS) Visibility of SMPS and DG parameters Of EnodB & ESC sites, SO7, site not meeting SLA, Reduction, and root cause analysis of low DU voltage sites, the closer of rectifier-bypassed cases, etc.• Ensuring 100% compliance for PM activities including TT02, EnodB PM, Microwave PM, Proper routing of power cables and Cipri cables, Roxtec sealing, and HRT reduction.• Working as a single point of contact for the company for any cell site-related issues.• Coordinating with subject matter experts in getting corrective maintenance done along with the root cause of the issues occurring frequently.• Ensuring proper warehouse maintenance along with records & SAP updating. Also ensuring no BTG b/w 261 & 262 (Issued vs Faulty Returned).• Ensuring proper validation of daily outages & finding the root cause for repeating outages.• Ensuring proper preventive maintenance of all equipment (Active & Passive Both Infra) on cell sites.• Ensuring automation and alarm completion of the cell sites along with correct LVD setting and load bifurcations for 100% site parameters visibility in RMS.• Ensuring proper data recorded & maintained for all inventory & other cell site-related issues.• Ensuring proper coordination with subject matter experts and operation team to get the problem resolved that is persisting for a long time.

Myanmar

Responsibilities:• Ensure all the sites are master service agreement compliant & strict adherence to company guidelines.• Ensured proper preventive maintenance is done of all equipment on cell sites along with proper LVD Settings & Load Bifurcation.• Ensuring proper automation & fault rectification to reduce the operation & energy cost.• Getting proper utilization & rectification of faults (If any) of SEB/ Grid at sites for maximum utilization of the same to control the operation cost.• Tracking the sites with no data reporting (DG HMR, DG KWH, Fuel Sensor working & tenant Load & Energy Consumption) & getting the same rectified.• Managing & optimizing the energy requirements & cost of operations.• Analyzing high DG running & planning to reduce the same for reducing operation cost.• Analyzing high CPH issue and getting the same resolved.• Keeping the proper records of inventory & tracking for any addition & removal of assets.• Getting monthly energy data collected & submitted for reconciliation of energy billing to Opco.• Ensuring proper collection of total site-wise tenant population, tracking any addition & removal of tenant, tenant wise load & energy consumption for proper energy billing with operators.• Ensuring in time collection & deposition of the SEB/ Grid Bills on monthly basis.• Ensure proper recording of Infra details & other operations-related activities of new RFI & RFS sites.• Tracking proper recording of theft issue & preventive measures for the same.• Tracking & managing invoice & bills of vendors for different activities like spares & consumables Purchase, cash fuel purchases, vehicle vendors etc.• Lead the team of Regional Managers, DG Experts, Coordinators, MIS executives & technicians and optimize the manpower to give the maximum output.Achievements: • Streamlining Operations• Reduced penalties to minimum levels• Reduced Operational Cost

Faridabad Area, India

Responsibilities:• Ensured all the sites are master service agreement compliant.• Maintained Uptime for 1800, 2300 & 850 bands, Small Cells, WIFI.• Ensured proper coordination among Utility, Fiber & ISP team of the company.• Lead team of Cluster Managers, Utility SMEs, Fiber SMEs, cluster in-charges, Engineers supervisors, field rectification team, surveillance team, management information system executives, technicians and Riggers to give the maximum output.• Ensured 100% compliance for different activities including SAS, SO7, HRT, Site PM, Microwave PM, TT01, TT02, Fiber Route Patrolling, Aerial to underground OFC & Structured Aerial (If any) etc.• Worked as a single point of contact for the company for any cell site related issues.• Coordinated with subject matter experts in getting corrective maintenance done along with the root cause of the issues occurring frequently.• Ensured proper warehouse maintenance along with records & SAP updating.• Ensured proper validation is done of daily outages & finding the root cause for repeating outages.• Ensured proper preventive maintenance is done of all equipment (Active & Passive Both Infra) on cell sites.• Ensured automation and alarm completed of the cell sites along with correct LVD setting and load bifurcations for 100% site parameters visibility in RMS.• Ensured proper data recorded & maintained for all inventory & other cell site related issues.• Ensured proper coordination with subject matter experts and operation team to get the problem resolved that is persisting since long.• Managed Monthly Bills Sign-Off and Penalty reconciliation for Fiber, Utility ISP, TTs, Small Cell & Wi-Fi and ensuring to keep it minimal.Achievements:• Successfully maintained the uptime of 99.90 for all bands. • Got the best circle award for achieving the best for performance.• Achieved overall zero penalties for consecutive months.• Worked as a lead with Uttarakhand team to stream line the project.

Lucknow Area, India

Responsibilities:• Get all the sites master service agreement compliant.• Work as a single point of contact for the company for technical matters & other cell site related issues.• Get network uptime reconciliation sign off done to get the performance report for utility (passive/electrical infra) for weekly fuel reconciliation & monthly billing.• Get proper validation done of daily outages.• Get proper preventive maintenance done of all equipment on cell sites.• Get automation and alarm completed of the cell sites.• Get proper data maintained for all inventory & other cell site related issues.• Coordinate with subject matter experts to get the problem resolved that is persisting since long.• Lead team of cluster in-charge, supervisors, surveillance team, management information system executives and technician to give the maximum output.Achievements:• SPOC for all technical issues for the sites.• Successfully maintained more than 99.96% utility uptime for more than 1 year continuously.• Got Special Performance Award for contributing in business growth of the company.

Up East

Responsibilities:• Got all the sites master service agreement compliant.• Lead team of object matter experts, estate executives, security staff, subject matter experts and other related vendor teams to give the maximum output.• Got proper preventive maintenance done of all equipment on cell sites.• Daily visited the sites and getting the various problems rectified which are persisting for longer durations.• Managed fuel requirements & optimized the energy cost.• Got automation and alarm completed of the cell sites.• Worked as a coordinator of Engineers of the cluster as an engineer coordinator/SPOC.• Participated actively in improvement projects like P1, Vulcan and others run the by the companyAchievements:• Got Appreciation Letter from the commercial head for contributing in maintaining the uptime of UP East more than 99.95%.• Got Appreciation Letter from Cluster manager for dedication & hard work in absence of supporting staff• Got appreciation letter from Fuel Management System head for monitoring FMS activity in the district and putting it on the right track

Lucknow Area, India

Coordination and Data Management

B.Tech, Electronics And Communications Engineering

Activities and Societies: Robot Lab Member, Cultural & Technical Fest Coordinator, Student Coordinator at Hostel Electronics &.

Higher Secondary Certification, Physics, Chemistry & Maths

Senior Secondary Education

Secondary School Certificate, Science & Maths

Secondary Education