Quality Analyst
CurrentAs a Quality Analyst at Thrillophilia, a dynamic sales company specializing in tour packages, I play a pivotal role in ensuring exceptional customer interactions. Auditing calls and assessing communication quality, my focus is on enhancing seller performance. By providing constructive feedback, I contribute to elevating call quality standards. Thrilled to be part of a team dedicated to delivering unparalleled customer experiences in the travel industryAs a Quality Analyst at Thrillophilia, a dynamic sales company specializing in tour packages, I play a pivotal role in ensuring exceptional customer interactions. Auditing calls and assessing communication quality, my focus is on enhancing seller performance. By providing constructive feedback, I contribute to elevating call quality standards. Thrilled to be part of a team dedicated to delivering unparalleled customer experiences in the travel industry.Skills: Salesforce.com · Quality Control · quality feedback session · Constructive Feedback · Internal Audits · Sales Audit
