Devendra Tiwari Email and Phone Number

• Overseeing and managing a team of 240 Fixed-Term Contract (FTC) employees and 12 Full-Time Employees (FTE), ensuring effective performance and adherence to operational standards.• Conducting regular team meetings and performance reviews to provide feedback, resolve issues, and promote professional development.• Managing the inbound department operations, including receiving, inspecting, and processing incoming shipments.• Developing and implementing scheduling strategies for truck arrivals and departures to minimize waiting times, aiming to keep truck waiting time within 6 hours.• Monitoring and managing the dock-to-stock (D2S) process to ensure that inventory moves from receiving docks to storage locations within 14 hours.• Developing and enforcing Standard Operating Procedures (SOPs) for inbound operations, truck scheduling, and inventory management to ensure consistency and efficiency.• Coordinating with the inventory team to conduct regular cycle counts and audits, and addressing discrepancies promptly.

• Tracked and updated the status of ASINs to be photographed, ensuring timely communication with the inventory team regarding any changes or updates.• Assessed and managed studio capacity to schedule photo shoots efficiently, maximizing the use of available resources and time.• Handled the procurement of photo studio materials, including equipment, props, and backdrops, as needed for each shoot.• Sourced and negotiated with vendors for purchasing studio materials, ensuring quality and cost-effectiveness.• Ensured all required materials and equipment were prepared and in place before the photo shoot began.• Identified and implemented improvements in the photo shoot workflow to enhance efficiency and output quality.

• Developed and implemented procurement strategies to enhance efficiency and cost-effectiveness before transitioning to warehouse operations.• Implemented and managed processes for handling debit notes, ensuring accuracy in adjustments and compliance with company policies.• Developed and executed procedures for managing product returns and replacements, ensuring customer satisfaction and efficient handling of returned items.• Led a new project focused on optimizing the receiving process, including streamlining workflows and improving accuracy in the handling of incoming goods.• Identified and implemented improvements in warehouse processes to enhance operational efficiency and accuracy.• Ensured that all warehouse processes and projects were executed in accordance with established Standard Operating Procedures (SOPs) and company policies.