Deven Shawen-Geiskopf Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

• Optimized operations by investigating accidents and injuries to draw up reports in a timely manner, including on-scene examinations to determine root causes and identify future preventative measures.
• Increased safety through implementing and maintaining company-defined safety and training systems and processes, as well as developing innovative safety communication and training programs.
• Enhanced communication via interfacing with drivers and driver trainers on a regular basis.
• Ensured compliance with all relevant policy and regulations by conducting facility safety inspections and program audits and by managing and maintaining all staff and new hire policy adherence.
• Drove success through meeting all safety metrics, including speeding and drivers’ score cards.

• Augmented safe operations through assisting the Director of Safety to consistently implement and maintain company-defined safety and training systems and to optimize safety-related communication.
• Generated employee support by delivering safety training, investigating accidents and injuries, managing reporting and documentation, and driving all compliance audits and activities.

Elmhurst, Illinois

• Optimized 30+ route driver team by providing direct supervision and daily operational support.
• Maximized financial performance through managing KPIs to ensure spending was at or below budget.
• Standardized work stream by monitoring daily transportation service, ensuring timeliness and accuracy on assigned shifts, meeting customer needs, and assisting dispatch with any on-demand orders.
• Steered HR processes by assisting with training and onboarding, ensuring that drivers were accountable for routes and actions, issuing discipline when necessary, and managing payroll.
• Catalyzed communication excellence through corresponding with customers via conference calls or in-face-to-face meetings as well as serving as the main contact for all routes launching out of Chicago.

Greater Chicago Area

• Drove successful operations by achieving the most accounts landed in the Central Region for Hertz Business Rewards program and managing the training and developed of new employees in Chicago.
• Bolstered 10+ member staff of high-performing associates by serving as direct supervisor and supporting sales representatives in opening new accounts and upgrading existing service.
• Increased customer satisfaction by quickly and effectively solving customer challenges, maintaining quality records, continuously seeking innovative ways to improve service, and improving sales support.

Westmont, Illinois

• Coordinated various age-appropriate athletic and academic activities for children.
• Maintained safety and wellness of children.
• Coordinated and assisted in the drop off/pick up of students at 10+ different schools.

Elmhurst

• Instructed group and youth fitness sessions and oversaw climbing wall customers.
• Ensured the center's cleanliness and organization at all times.

Oak Brook

• Streamlined workflow by overseeing fitness class preparation, greeting and assisting gym members, and maintaining cleanliness and organization of the fitness center.

Wheaton

• Observed and assisted responsibilities in the office, on the floor, and with clients.
• Facilitated small group exercise sessions.
• Increased knowledge in exercise and client communication strategies.