Deven Shawen-Geiskopf Email & Phone Number

Downers Grove, Il, Us

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

▪ Optimized operations by investigating accidents and injuries to draw up reports in a timely manner, including on-scene examinations to determine root causes and identify future preventative measures. ▪ Increased safety through implementing and maintaining company-defined safety and training systems and processes, as well as developing innovative safety communication and training programs.▪ Enhanced communication via interfacing with drivers and driver trainers on a regular basis.▪ Ensured compliance with all relevant policy and regulations by conducting facility safety inspections and program audits and by managing and maintaining all staff and new hire policy adherence.▪ Drove success through meeting all safety metrics, including speeding and drivers’ score cards.

▪ Augmented safe operations through assisting the Director of Safety to consistently implement and maintain company-defined safety and training systems and to optimize safety-related communication.▪ Generated employee support by delivering safety training, investigating accidents and injuries, managing reporting and documentation, and driving all compliance audits and activities.

Elmhurst, Illinois

▪ Optimized 30+ route driver team by providing direct supervision and daily operational support.▪ Maximized financial performance through managing KPIs to ensure spending was at or below budget.▪ Standardized work stream by monitoring daily transportation service, ensuring timeliness and accuracy on assigned shifts, meeting customer needs, and assisting dispatch with any on-demand orders.▪ Steered HR processes by assisting with training and onboarding, ensuring that drivers were accountable for routes and actions, issuing discipline when necessary, and managing payroll.▪ Catalyzed communication excellence through corresponding with customers via conference calls or in-face-to-face meetings as well as serving as the main contact for all routes launching out of Chicago.

Greater Chicago Area

▪ Drove successful operations by achieving the most accounts landed in the Central Region for Hertz Business Rewards program and managing the training and developed of new employees in Chicago.▪ Bolstered 10+ member staff of high-performing associates by serving as direct supervisor and supporting sales representatives in opening new accounts and upgrading existing service.▪ Increased customer satisfaction by quickly and effectively solving customer challenges, maintaining quality records, continuously seeking innovative ways to improve service, and improving sales support.

Westmont, Illinois

▪ Coordinated various age-appropriate athletic and academic activities for children.▪ Maintained safety and wellness of children.▪ Coordinated and assisted in the drop off/pick up of students at 10+ different schools.

Elmhurst

▪ Instructed group and youth fitness sessions and oversaw climbing wall customers.▪ Ensured the center's cleanliness and organization at all times.

Oak Brook

▪ Streamlined workflow by overseeing fitness class preparation, greeting and assisting gym members, and maintaining cleanliness and organization of the fitness center.

Wheaton

▪ Observed and assisted responsibilities in the office, on the floor, and with clients.▪ Facilitated small group exercise sessions.▪ Increased knowledge in exercise and client communication strategies.